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September 2025 by Gary Pay
The Valley Center P.O. is the best for service and employees
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July 2025 by Triumph Speedthree
Awful. USPS needs to be privatized as there is no accountability.
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April 2025 by kennedi brisbon
This post office often operates at a slow pace, and the staff could be more attentive to customer needs. One older female employee tends to be dismissive and doesn’t seem to listen to customer concerns. Another employee, a middle-aged man, is generally quiet but often appears unapproachable due to his facial expressions. On top of that, I was given incorrect information regarding my issue, and rather than helping to resolve it, I was simply told to go elsewhere. A more helpful and customer-focused approach would make a big difference.
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February 2025 by Sarah Biccum
Moody was incredibly helpful in the process of applying for a passport. Very grateful for his time and attention to detail .
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November 2024 by the buddy and max show
Poor service. First of all the the delivery driver. Would not drive a half a mile to deliver my oversize package at my residence on Friday, He just a left a slip in my box. So I reschulded a delivery for monday. Then the post office would not answer thier phone.tried 4 times.
Terribly Incompetent service.
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August 2024 by shelia mcginnis
Old lady and the dude are so rude. If you don't like your job get a new one!!! Worst customer service. The first couple times I was like okay maybe they had a bad day but it's constant. Old lady gets way to overwhelmed. Dude is just a jerk. Only worker that has common sense and is respectful is the younger lady.
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July 2024 by K Skuppy
This is the FIFTH time our packages have been lost/delivered to an address other than our own. I’m not sure how hard it is to get this right, but I am sure that if it were the carrier’s packages, they would have been delivered correctly by the carrier. I also know that I am not the only one this has happened to. If this had been a one or even a two-time occurrence, I may understand, but this is crazy. What’s even more frustrating is that the mail is marked as “delivered” and there are two packages missing this time. Get it together, USPS!
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June 2024 by Chris Niccum
Rudest postal employees I've ever dealt with, and that's really saying something.
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April 2024 by Nadia Borsh
We had a passport appointment for my son and everything was quick and easy. Kathleen was helping us out and she explained the passport processing time, fees. The whole process took less than 15 minutes.
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March 2024 by C Penn
Consistently leaves packages by road in drainage ditch while rainwater is running into it or there's standing water.App will say package left on porch.
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March 2024 by Joe P
5 stars because Moody is so helpful and kind. He should run the entire show. His attitude and customer service are so far beyond any postal employee I have ever encountered. Give this man a raise.
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March 2024 by Love 70s
What is the deal when it comes to getting a package delivered? Twice in 45 days the package was not delivered when scheduled, and one package shows on 2/26 it’s being delivered on FEB. 16th !!!! It was due to deliver more than a month ago! I’ll be filling a formal complaint. Ridiculous!
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March 2024 by Liz C.
(Already filled positive review on the survey given on the receipt, but decided to leave a review on here too.)- I came here for passport acceptance by appointment and I believe Moody was his name, helped me and my brother & toddler. He was very patient with us. He was easy to explain things to and easy to understand. Glad I had all my needed documents with me, it definitely makes the process easier having everything ready. He helped me very well overall and I’m glad we had his assistance. Thank you Moody!
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March 2024 by damien crim
Cynthia was a lot of help getting my package shipped out on time
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October 2023 by Willie A
I recently had the pleasure of visiting the local post office, and I must say that the service provided by Janet was absolutely outstanding. Her exceptional professionalism and dedication made my experience truly remarkable.From the moment I stepped into the post office, Janet greeted me with a warm smile and a genuine willingness to assist. Her friendly demeanor immediately put me at ease and created a welcoming atmosphere.
