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January 2023 by KrAzY BeAutiful (Parisah)
The lady that owns this place is so sweet! She took off $300 my rings so I can buy them back! Sad to see them go!!!☹️
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April 2022 by Annette Vickery
Family owned. Very nice people, honest and sincere
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October 2021 by Nannette
They were very helpful and professional.
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October 2021 by Cindy M.
I always appreciate an honest business. We had plans to create a ring and left a deposit but our plans fell apart and the ring was not created. Having gone through a few difficult months, we remembered the deposit we had made and when we contacted Firefall , they took time to research our order and realizing the ring was not created, they refunded my deposit. I HIGHLY recommend a business that operates with honest and integrity. Though we aren't ready to buy jewelry at the moment, we will certainly be looking their direction for any future purchase we may need to make.
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September 2021 by Travis R.
This place is for sure a gem. The people are AMAZING at what they do, And the knowledge/certifications they have are rivaled by few. I went in with the intention of LOOKING at engagement rings, armed with not much knowledge - just a picture of what my (now fiancé) might like. The lady who owns the place (Debbie I think) immediately clicked with me and we started talking music, life, and love. She really helped me pick out a beautiful ring. And my fiancé LOVED IT. Since I didn't have a huge budget, she worked with me and even pulled some strings for me to get this beautiful ring. I can't believe this place is in my hometown. Five stars!
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January 2021 by Jessica A.
Always a pleasure to come to this family business. They are kind and professional and have beautiful things. Good communication with customers and they celebrate love with you. Love it!
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June 2020 by Jessica B.
I have spent a lot of my money at Firefall when buying jewelry and Debbie, the lady in there was fine, sometimes a little short but not too bad. But we live in a small town and I decided I wouldn't go back to Firefall when I saw Debbie bullying a teenage girl at Subway because they ran out of tr cheese she wanted and wouldn't take money off her bill. She was incredibly rude and just a bully. I won't be taking my business to someone who acts like that in their community.
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April 2020 by Belinda Sandoval
Very nice women and helpful.
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December 2019 by Healey P.
I'm so upset and disappointed in the work your company did on my wedding ring. You came so highly recommended, you have failed me no less than three times. You didn't have my family ring completed when told, you failed to resize the ring and now my wedding is totally missed up. It does not match the design you assured me that you could replicate. Shame on you for misrepresentation of your jewelers ability.
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June 2019 by Paul M Coca
GOLDSMITH is my profession