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December 2023 by Wayne Fenton
Very nice, very helpful, great customer service. Never had any type of work done to my truck, so this was a first. Cole was great helping me and fitting my truck in time for a winter trip. Thanks for your expertise and being top notch customer service. My off road upgrades will be done here. Thanks
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December 2023 by Kali Kennedy
Went to this location after heavily researching the wheels and tires I wanted on my truck, even test driving a rental with the exact set up off of Turo. I knew exactly what I wanted, an easy sell! I went to place an order, the employee mentioned that set up wouldn’t fit? I was a bit confused because I knew it would for a fact? He was trying to upsell me with a lift, some overpriced lug nuts and mansplaning all sorts of extras. I couldn’t help but notice how condescending the male employee was treating me, a woman, and how much differently all of the male customers were being treated. Needless to say I bought the set up elsewhere and had my tire shop do the install. Crazy, you know it fits and rides exactly how I said it would and I saved $1000-$3000 depending on including the bogus lift. Maybe she’s born with it? Maybe it’s misogyny?
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November 2023 by Jennifer Morales
James and Armando are legends! Best customer service every single time. They are the tire experts of the valley. I don’t take my Jeep anywhere but 4WP on Sepulveda, Van Nuys.
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October 2023 by Michael Fleming
I just want to give a big shout out to the whole crew at 4 Wheel Parts wholesale Van Nuys location and a special shout out to Armando their service manager who takes care of everybody’s vehicles like it is his own. Armando always takes care of all my needs every time I come in ., pleasure doing business with him
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October 2023 by Phil Leitner
Hadn't been into this location in a long time. Marlon was quick to help and was super helpful with my need for some ditch lights. He showed me all of the styles and brands available so I could get the right setup. He was a Rockstar. I'll definitely keep using 4WP!
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October 2023 by James J.
I ended up needing some last minute parts for my new jeep rubicon so I put in a last minute order the week before my trip. Come to find out I had ordered some of the wrong parts. Sergio was able to quickly identify which parts were not appropriate for my jeep and was super helpful getting the right ones ordered for me. I have so say his communication was awesome and the parts arrived just on time. Thank you Sergio you made my Moab trip
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October 2023 by Mike M.
Decided to drop in for a quick review. I needed some wheels for a off-road trailer I ordered but wasn't certain what exact size rims I would need. I showed them the specs of the original wheels the trailer is normally sold with and they were able to order me a solid set of ikon 17s with bf Goodrich ko2 35 inch tires. Took about a week because it was coming directly from the factory which I found very reasonable. The main reason I wanted to write the review was because on my initial yelp search I almost didn't go in. I see there are quite a few negative reviews about rude employees but have not encountered anyone who seemed the slightest bit rude personally. I've gone three times now.. once to order the wheels once after for a couple questions about a lift and finally today to grab the wheels. Which I will add they also mounted and balanced before my pickup (after calling me to tell me they had arrived at the facility). When I rolled around the side a very nice guy named Sergio helped me out with putting the wheels in my truck bed and told me I didn't need to lift a finger. At the time I had no idea Sergio is the manager but he was very nice and extremely professional. I have a strong feeling if you ever have any issues in the future and you ask for Sergio he would be more than happy to figure out a way to remedy the situation as well as help you find what you are looking for. Hope this helps in some way.. Thanks again for everything hope you all have a great day and continue the excellent work
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October 2023 by Kohl L.
I don't leave reviews too often, but this was hands down the most rude anyone has ever been to me for no reason at all. He literally cut me off before I finished asking my questions repeatedly. He literally laughed and me and told me my Subaru isn't a truck, and it can't do anything towing related. He then compared me to a gardener and said I was "being as ridiculous as a Gardner that loads his truck with 1,000lbs with no airbags" then continued to condescendingly explain what towing capacity is. I have a very small 200lb dirt bike and my towing capacity is well beyond this limit. I was referred to you guys so I could ask some questions in relation to the types of small trailers or attachments that would work.As a business owner myself, I would not want someone like that working for me. He laughed at me when I said I felt like he was being rude, and said Goodluck! And hung up on me...
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September 2023 by Jonathan C.
Amazing experience. Very professional and knowledgeable staff. They set up my appointment fast. They quoted me a fair price for the amount of work needed. Special shout out to Sergio the Manager, Jason and Orlando. I will be back for more work in the near future.
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September 2023 by Travis A.
These guys are always the best! I've had a couple vehicles that I've taken there for everything from tires to full body upgrades, lift, suspension, lighting. Always great service, great pricing.
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August 2023 by Michael Davies
These guys do great work, and will spend the time explaining the options. Very happy with the build - nice and clean for sure. Great work - will be back.
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July 2023 by John E.
Bought a $1300.00 rear bumper for a Jeep and it arrived damaged during shipping. I was told they wouldn't pick it up and I'd have to drive it back to them if I wanted a new one or a refund. Not very happy with the service.
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July 2023 by Patrick Gonzales
I finally got my Radiator cooling fans for my Bronco, too bad they couldn't get the wiring kit for the two fans.
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July 2023 by Kenny Bin
This store is great! The manager Jason helped me get my warranty in my Bilstein 6112. Iv your off-road rig ever needs any upgrades or help this store is the place to go! No doubt about it. Thank you Jason and to your staff!
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June 2023 by Vardan H.
Unfortunately I have to leave a 1 star review for these people I don't want to but I have to they did a great job on my 2021 gmc Sierra 2500 hd three weeks ago I got my new 2024, GMC sierra 2500 HD ultimate and I went back to them does it look like anybody wanna help me and they told me there's nothing available it will be taking another year to make the truck lift it I don't understand why is that everything is available for the truck and this people I don't know how you guys making money for your business owner unfortunately you guys are losers. I just raised my truck and you guys last almost $12,000 and I was 100% ready to do the work
