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July 2023 by Mario Torres
Great Service
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November 2021 by nancy rea
Amazing team! I purchased a BMW 535i last year with Auto Village and just a year later, I’m back. lol Thrilled that I got to make my second purchase possible and got a good deal. I was able to take a Mercedes Benz home ??♀️ Thank you guys for making it possible!!
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October 2020 by Brandon G.
I want to give props to David, this teenage kid knows how to work! He saw me approach the lot and was a great sales person! His father Armen was also very professional and we had to return a few weeks later to get some parts that they did not have for the car, but they ordered them after we made the purchase like they said they would, and honored the deal! This is a good family business with integrity. I will come here next time I need a used car.
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July 2020 by Shreya Govindji
This was my first time purchasing a vehicle. I live out of state and had purchased the car without test driving it or seeing it. Susan and Arman were amazing. I honestly had no clue what I was doing but they helped me every step of the way. While looking for a new car, I had called other dealerships but no one would help me due to the fact that buying out of state was more of a hassle. Susan would update me every day, and any time I had a question or concern, she would respond back with a text or call within a matter of minutes. They gave me advice and were very helpful. Their customer service is impeccable. I highly recommend this dealership.
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June 2020 by Danny D.
Joel treated my family with integrity and respect. He is a straight shooter who will do everything in his power to get you the deal you want. I am extremely satisfied by his service and professionalism. He is a honest guy which is hard to find. Do yourself a favor and Ask for Joel!
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June 2020 by Abby Colocho
People are friendly and helpful. Joel was the guy who helped me looked for a cheap car that fits me and it was a great experience. I would recommend this place for anyone that’s looking to buy their first car and doesn’t have experience in car buying because they help you with everything.
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June 2020 by Nelson V.
Joe was very helpful. Explained the whole process and did everything he could to get me the best deal possible. Definitely would recommend him to help you find the car you need!
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May 2020 by John P.
I honestly feel bad for those folks who have had negative experiences with this business, but I came here to fully endorse the A+ customer service I received here and strongly recommend to anyone interested in doing business with the dealership to do so. I dealt exclusively with Susan and she was very kind, patient, and accommodating to my situation considering my distance from the dealership and my current inaccessibility to reliable transportation. My communication with her was done completely remotely and she was very quick and consistent in keeping in touch with me. She came off as being so trustworthy and genuine that in no time I purchased the vehicle I contacted her about. This is a bonafide 100% honest review of Auto & Truck Village and attached are images of the beautiful BMW I purchased here as it looked once I had it at home to prove it. Susan did an exceptional job in washing the car before it left the lot. Once again, I highly recommend this establishment to all potential buyers and know I wouldn't mind doing business here again if the need ever arose. Regards
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November 2019 by Briana C.
This was my first car buying experience but Armen and Humberto made it easy and painless. In only two hours, I was driving off the lot in a used car that's in great condition at a great cost. They were both extremely honest and helpful with teaching me the car buying process and made sure I got the best deal; Armando even called me a week later because he had found me a MUCH better APR!Very down to earth sellers who aren't out to pull one over on you like you'd assume car sales people do. Clean lot and friendly environment. Thank you both!
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October 2019 by Ana-Catri Estrada
Best place to buy a car! Family owned business has assisted my family with the purchase of many cars. Arman and Suzie treat you like family and have different cars for your budget! All cars are of quality with fair pricing! Thank you guys for car # 7
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October 2019 by Ana-Catri
Best place to buy a car! Family owned business has assisted my family with the purchase of many cars. Arman and Suzie treat you like family and have different cars for your budget! All cars are of quality with fair pricing! Thank you guys for car # 7 ?
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September 2019 by Ale M.
If there were 10 stars available I would have selected all 10!!! They are AMAZING!!! My family and I bought 2 cars from them a few years ago and had a wonderful experience so about a month ago I called them to see if they could help me. Armen and his whole family are honest and caring. They really made sure I was comfortable, happy with my decision. They create an environment where you feel the least amount of stress when investing in a car. I recommended a friend of mine to them and they put all the effort to really help her getting the car she long was hoping to purchase! They really care for their customers and genuinely care to see you happy with your investment. I'm thankful for their service!
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April 2019 by DebraJoy G.
auto & truck village inc. in van nuys, california is the best thing that happened to my husband and me. armen, the owner is a straight shooter, and his lovely wife, susan, work as a great team. we drove over an hour to get to their pre-owned car & truck dealership and it was worth every mile. they are honest and down to earth. we saw a lexus on their website and we bought it the same day. great place and great people who work there. i give auto & truck village inc a 10+ !!!
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February 2019 by Kikuchiyo S.
Its great that I have had the opportunity to shop for a car and write these reviews so that people like myself who are looking for a decent car know what they're in for. I called ahead and said I wanted to test drive a vehicle today and when I arrived the car was on risers! and nobody knew anything about a test drive. The salesman didn't want to even allow me to test drive the vehicle not one single bit until he could verify if my credit was good. First of all you don't know need to know anything about my credit if I already told you I have an approval to buy from my credit union. Second thing of all I realized wait a sec, this sounds like nonsensical b******* and I can just leave. It wasnt long before I left when I smelled cat urine that was all over the the small sales office. Yea it was pretty weird, they said they feed and nurture stray cats and they were running all over the room, digging up the dirt in a planted pot behind me and peeing on things in the room. I was like forget this place! Next!. Do not come here, these places are crazy man this is like the fourth dealership playing games with me. Does anyone want to sale me a car or not? i dont get it, they buy these cars to sale them right? ha ha ha oh well I guess this place will probably be going out of business very soon with there lack of care for the customer. Like my dad always says you know a place is healthy business if theyve got heaps of clients or people that want to buy from them. I was the only one that day, and they basically said, "no thanks we dont need your money, we want to close down by the end of this year "
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January 2019 by Tigran Hovanesian
Great cars excellent customer service.
