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November 2023 by Sam
Thank You Rosemary great teller and great customer service ...I left thinking that's you treat customers.
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June 2023 by Cristyluis Solorzano
Been going to this branch many years staff has always been nice and profitional ?
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May 2023 by Chandana Silva
Great customer service
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August 2022 by Raul M
Awful customer service, staff lacks manners, communicational skills, training. Managers are even worst. This branch will surely provide an unpleasant experience every single time. Avoid...
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March 2022 by Abdi Mal
horrible staff and manager
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October 2021 by Brigitte Graham
Weak customer service. The kind of place that uses anything they can to say no instead of finding solution or options. This location would not exchange cash for quarters even though I have a Citibank credit account.
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June 2021 by Brandon Solorzano
Great customer service didn’t wait to long to open up my accounts Sergio my teller was very professional with our needs
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May 2021 by Brandon S.
Great customer service didn't wait to long to open up my accounts Sergio my teller was very professional with our needs
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February 2021 by Kay C.
This place is an absolute joke. 0 stars nothing but problems here. AVOID THIS BRANCH AT ALL COST!!! They close early or they deny you entry with no reason and no explanation! I even witnessed them call the police on somebody for raising his voice when the teller was too incompetent to help the guy .... then they close down the branch because of this when they still had an hour left till closing and kicked us all out!! Why did we get kicked out?! Again no reasoning and no explanation for us. Very incompetent tellers !! very rude and snobby I am never coming here again!!
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January 2020 by Eva Dorle
I hope this bank/branch will add schedules to be open every Mondays and Fridays until 7 pm at least so that it will be convenient for busy working customers who dont have time either to drop by on Saturdays. Cmon, all other banks are open everyday even until past 5pm, think of your customers' convenience too. Some transactions can not be done thru ATM.
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January 2020 by The Othersidez
Very dirty and unsanitary.
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October 2019 by Tiffany P.
If I could give this bank a rating of zero stars, I would. My grandmother has been a customer at this Citibank branch for over 30 years-- her entire life savings, living trust, and CD all exist within this bank. When she came into the bank to inquire about some paperwork that she had received in the mail and was asked to sign, the personal banker could not fully answer her questions, so she requested to speak with the branch manager. A few moments later, the personal banker returned and informed my grandmother that the bank manager was "unavailable", and apologetically relayed a message from the manager, Corey Hajdu, to my grandmother-- "If you don't want to sign the paperwork, you can close your account to another bank." I was beyond shocked that the bank manager not only gave us such a callous response, but that he didn't have the basic human decency to even speak with us face to face. When I called the bank later to speak to him about the incident, he was incredibly rude, making statements that were clearly untrue about the events that had transpired, claiming that my grandmother was aggressive, belligerent, and rude to him (not sure how that happened since we did not speak with him at all in person). He talked over me and refused to apologize for the interaction (all I was looking for was for him to apologize to her). My grandmother was an immigrant who came to this country during the 1960's with two young children. She and my late grandfather worked tirelessly throughout their lives for every penny that they have. She is 85 years old. The fact that she was treated like this after over 30 years as a loyal customer of this bank, which literally holds her every asset in life, is beyond disheartening and so disappointing. Do not patron this bank, ESPECIALLY if you are elderly and/or do not speak English as a first language-- you will receive nothing short of abuse from this racist, ageist, dehumanizing bank "manager." We will most definitely be taking our business elsewhere.
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October 2019 by Andrew P.
Corey Hajdu is the most unprofessional, disrespectful, and rude "manager" I have ever dealt with. Never in my life have I experienced such disrespect and he made it so easy for me to take my business elsewhere. I will gladly take my 4 accounts somewhere I know I will be treated with respect as every customer should, to never deal with him again. He did not even have the decency to come speak to me about the issues I was having and told his subordinate that we can take our accounts to another bank. He definitely needs a refresher on what true management and customer service is like. I have worked in the banking industry for over 10 years and majored in business management in my college career never have I had an experience like this. I will be taking this to corporate and I highly advise anyone avoid speaking with this disrespectful individual.
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September 2019 by Sven Goren
incompetent staff, refused to open a checking account, literally called citibank inside and did it over the phone
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June 2019 by Stephon G.
I waited for 15 minutes as I seen the customer service representative in the financial department sitting down at his desk taken his union break. Bad Customer Service #Accountclosed