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February 2024 by Joel Carrizal
This place overcharges you and when you try and call to speak to a manager. They’re never there. And they never bother to call you back even tho you left multiple messages. My order was 7$ and change. I rounded up to $8 and looking at my bank statement I was charged more than $15. But apparently they don’t seem to care because it’s been days since I’ve called originally. Thank you Ali for your professionalism.
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January 2024 by Yara Nouh
The best ice cream in town ?? it was the first time and won’ be the last ? Also, the staff was very friendly and helpful ♥️ thank you for this great
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January 2024 by Latina G.
Best Customer Service Ever The Employees there are extremely nice and they make sure you're happy with your order highly recommend.
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January 2024 by Farah G.
The ice cream was so good and one of cold stone staff she was serving me ,she was super nice & friendly her name was YaraAsk about her when you go there Thank you Yara & Cold StoneFor making my day
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January 2024 by Crystal C.
They suck! Paying almost $20 for an ice cream they made that looks terrible and small portion. My daughter thought her ice cream was already melted . Never again spending my money here . They need to train these young kids they hire too!!!
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December 2023 by Mary J Rodriguez
Usually this is my go to spot but I was greeted by two of the most obnoxious employees who not only has this foul attitude but even made rude comments and expected a tip too!!
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November 2023 by Shayna Nadeau
Online says it closes at 2am and it’s not even 1:30a and it’s closed.
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November 2023 by sherif maanawy
I recently visited Cold Stone and was impressed by the exceptional service. The staff was not only friendly but also displayed a high level of professionalism. They were incredibly knowledgeable about the ice cream offerings, helping me find the perfect flavor. The store's late hours make it convenient for those late-night cravings. Most importantly, the ice cream was absolutely delicious, ensuring a delightful experience. Highly recommended for both the warm atmosphere and tasty treats!
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November 2023 by Adel Ahmed
My experience at Cold Stone exceeded expectations. The staff's friendliness created a welcoming atmosphere, and their expertise in crafting personalized ice cream creations showcased their commitment to customer satisfaction. The late-night availability is a definite plus for indulging in a sweet treat after hours. The ice cream itself was a delightful blend of flavors, making each visit a tasty adventure. Cold Stone has mastered the art of creating a warm, inviting space while delivering consistently delicious treats. A top choice for any ice cream enthusiast!
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November 2023 by Reem Abdellatif
This was such a great location. The folks working there were so kind, friendly and helpful. Best spot to get ice cream especially if you have a late night craving!
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September 2023 by Jehan Eugenio
Customer friendly staff. Quick and very patient with kids if they want to try a few flavors. My kids alwways leave happy after a visit here.
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September 2023 by Maryam K.
Alla is literally the best!! it was my husbands bday at 12am midnight and I called to request to make a cake in 2 hours and they are so sweet with excellent customer service they made a custom cake for my husband within 2 hours and omg the cake tasted amazing! thats our fav go to spot at night for midnight sweet treats. so thankful to the management and Amazing employees like Alla to provide customer with such an awesome experience! LOVE LOVE LOVE this coldstone!!!
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August 2023 by Sandy C.
Came here with my son. It's sept 1 on a random Friday night. The people (young man and woman) were so polite and just made a great ice cream recipe for us! Thank you for working holiday and being so kind to my kid. Will be back
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July 2023 by Kathy A.
How many employees does it take to notice you? Zero.... But 3 people are working... But Then help the lady behind me first! Geez you need to clean the dust all over the place and have better customer service! Nasty!
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July 2023 by Lorelei Rubik
I was going to get ice cream here until I saw the restroom. It looks like it hasn’t been cleaned ever and there was no soap in a dirty soap dispenser. You’ll probably get sick here because the employees are def not washing their hands.
