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February 2024 by Zvezda Arrico
Profesional, fast and friendly. On Saturday afternoon- there was no line. Very pleased. Thank you!
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January 2024 by Anne Mosbergen
Great customer service; friendly staff; the Pharmacist is professional & knowledge; and lowest prices in Los Angeles County. What's not to like? Get a Costco member card for more goodies in rest of store! :-)
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July 2023 by Pamela Gagan
I believe i was over charged and short changed on meds for my sick dog. Each time i am giving a window of 45 minutes or 35 minutes and each time it has been over an hour!! They seem to be standing around a lot but they are screwed up. It like they are used to pissing people off and they could care less. The only reason i go there is because i have a dog with heart failure and my Veterinarian recommended them because of their prices which are exorbitant!!!Been back twice since my first visit and there was still a longer than expected wait time.Today my 4th visit they were spot on, explained discounts, and were 30 minutes as promised.
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March 2023 by M Nagle
Great communication, great pricing. Filled a prescription in two days that 21 other area pharmacies told me was on back order for a month.
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January 2023 by Steve Jankiewicz
Amazing the girls were able to find and fill my prescription when even Kaiser couldn't
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August 2022 by James Vogt
The staff is very helpful and efficient. I've never encountered rude help. The only problem is that the pharmacy often does not have a particular medicine in stock, and y9u may have to wait a day or so.
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July 2022 by Kodi B.
TIRE CENTER. DONT EVEN BOTHER. An hour and a half into an appointment and no one could handle a simple nail repair. I had the stuff myself. I did it in the parking lot. Would have been nice to receive help. Our household is at the very end with costco.
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July 2022 by Marcus W.
Not sure how anyone can hate on Costco This is my go to location and it never disappoints! They always have plenty of staff in the aisles to help out and shelves are stocked pretty heavily Only complaint is I usually get their later in evenings and feel like they should warn customers that they're running out of hotdogs !
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June 2022 by West C.
I Purchased a washer and Dryer from Costco and 3 months later the washer stopped working. Costco will not exchange the appliance to one that actually works and the manufacturer Whirlpool will not fix it as they do not have the parts. Please go somewhere else that actually sells products that works properly and or will fix the issue in a timely manner. Ps - calling Costco concierge is a mission and it takes min 30 mins to get an agent on the line.
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April 2022 by Armine A.
Love love love this Costco!!!! Staff are super nice, knowledgeable and helpful!!! Paul the manager Chris at merchandise Amy at the entrance AMAZING!!! I was having a crazy busy day with work and family, OMG These guys helped me solve dinner and assisted in picking out the best patio furniture for my home! Happy and thankful for people who go above and beyond!!!
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April 2022 by Jordyn L.
This is the closest Costco to me, but I avoid it like the plague. I don't know why, but this location is always busier than others with both the warehouse and gas. Costco is notoriously busy but this one is a whole different animal. During Covid, one day I arrived at opening (10a) to beat the crowds. The greeter turned me away and told me that I couldn't come back until 11 since they had deemed 10a for seniors only. I showed them that 10am is advertised as their opening hours on Costco's website, but they said "it must be wrong, then". I asked if a manager could make an exception since both the app and website did not specify 10a being for a certain customer, but they said no and if I have a problem that I can call Costco corporate. This was a one time experience, but incredibly annoying and inconvenient. I'd much rather drive out to Burbank, Northridge or Woodland Hills.
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March 2022 by Caroline Jara
Super fast service and the pharmacist was very nice. I'm most definitely making this my new pharmacy.
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March 2022 by Janice A.
This is my go to location for decandes. Now it just went to S***t are they hiring A holes now. We had the worse experience here this weekend. They asked us 5 + times if it was one transaction. When we put those brackets in between and this A hole guy asks the same thing then after he put our stuff on the belt he said since u guys aren't together put your stuff back into the cart. I was like WTF I'm not carrying everything back into the cart that's your job. You guys need to stop this rude a** employees. Then maybe I'll give you back your 4-5 stars
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March 2022 by Larisa G.
I would like to recognize Kristin Greenfield who works in Hearing Aid Center at the Van Nuys Costco. She was extremely helpful, professional and helpful with my mom, Leonora. My mom has no way to publicly praise Kristin, and I wanted to let Kristin know how much we appreciate her.
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February 2022 by Jo H.
Always love the product what costco sale mostly! customer services and the employees are really friendly! nothing compare with other grocery stores! the only problem is you gotta to have a big portion appetite or big family! because their portions are huge!!