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March 2023 by Jovana Fernandez
Terrible customer service.
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July 2022 by Cynthia Gomez
This is the worst customer service agency there is the person to answer the phones are rude they want to help nobody they tell you stop calling you explain to them what do you want to do and then you want to bother to help you I could tell they’re not happy in their job because they’re really rude worst place ever. I told him I need to do a payment they just they just don’t care tell me you need to wait for a letter for you could pay it back up and Adam I need to pay now before I go to sleep more amount and they don’t care
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July 2022 by Lorena P.
This is the worst place ever. I've never dealt with the worst customer service in my life, do not do business with them go somewhere else. This lady got upset because I told her I was not able to speak at the moment, (I was working) so she called me back multiple times and left me a very disrespectful voice mail calling me stupid and hanging up. They don't have any other service to pay other than to wire or mail them a check. Apparently they never received my wire money last month and I verified with my bank and they did receive it. They will just steal your money. I will never do business again with this company. No stars! Very rude people.
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April 2022 by Unknown Account
The absolute worst company to ever deal with. Irresponsible. Lack of communication. Their customer service is the worst. Who hired and trained these people , on top of being scammers, they think it’s okay to yell at customers. Avoid these people at ALL costs.
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September 2020 by Jose Ramon Contreras
This financial institution really should not exist. I would like to unite so that an investigation is carried out against this financial institution
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May 2020 by Abigail M.
So apparently if you want to pay bills you have to wire them money or mail them a check. Forget about automatically payment they don't have that set up. We all know this is not possible during the quarintine. Don't worry they will still fine you. Run away!!!
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April 2020 by Beyond hold
Worst customer service! They only take your money. They don't want to help you out at all. They owe me money and they don't want to take responsibility on that. One employee tried overcharging me. They don't know how to do their job.
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April 2020 by Michi M.
Worst customer service! They only care about making the payment! When you need help, you just throw you away unless you have the money to make the payment. They owe me money and they breaking the contract. Definitely do not recommend. They don't even know how to explain things.
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November 2019 by Jane Roxanne B.
Very friendly staff, the dining room is clean, and the donuts are fresh. There is a good selection to choose from. The coffee and the bagel sandwiches are devine.
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November 2019 by David L.
This place has the most amazing service ! I was here in the morning and it was busy but they were fast and friendly ! ALBERT helped us get our food and even suggested what he liked. He also added this cupcake looking thing. I don't know what the hell it was but It tasted like vanilla so I swallowed it without hesitation haha Thank you bro for your service ! Wish everywhere I went was like here ! 5 stars guys !
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October 2019 by Paula Navarro
Horrible service! I try to be nice to Iliana but sometimes she can come off with an attitude, as well as the other ladies that work their. They are EXTREMELY rude. Its so sad to know how they are still in business with that horrible customer service. They will yell at you and wont let you speak!They are worse than banks.. oh and be careful with the interest! you end up paying 3 times as much than a regular dealer.
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July 2019 by Shay G.
I am updating my review due to the fact the service earlier today I received was far most the best I've ever had with them. They acknowledged me upon arrival unlike the first time and with a smile and conversation. The donuts were fresh, it wasn't crowded the floors were clean and everything was in place. I went for a glaze whole and sugar whole. Thanks for the amazing service, now I'll be coming back for more, you guys improved a lot with your customer service. Also the service from the young gentlemen who works in day time (Albert) is and was beyond my expectations, this gentlemen has the perfect personality for this job and greet you as soon as the door open (huge plus). I think besides the other friendly curly haired lady in mornings sometimes, this guy should always work the front in my personal opinion.
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July 2019 by Lisa H.
I have donuts here at least twice a month with my elderly father. He loves close and we take "breaks" when I visit. Their donuts are always consistently fresh, and the staff is courteous. I have tried one of their bagel and egg dishes and it was yummy. One of the best places for always fresh donuts!
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June 2019 by Shadan N.
Stopped by for a quick bagel before my next appointment. Shoveling the best 'turkey club bagel sandwich" into my mouth as I type this. And the guy up front that made it was exceptionally sweet. I couldn't be happier right now.
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June 2019 by Mayra D.
By far the best customer service ever everyone is so friendly:) but by far the best would have to be this young guy by the name of Albert!! He's very attentive and very helpful!! My family and I stopped by on Wednesday night at around 10:15pm definitely coming back everything we ordered was prepared correctly and fresh.Who ever hired him has a keeper on there hands when it comes to customer service!!!!
