CVS Pharmacy y más in Van Nuys is a full-service pharmacy located in a large plaza with plenty of parking. It serves as a primary drug store for many, offering prescriptions, vaccines, and a photo department. The store is generally clean and well-stocked, though it can sometimes get messy. Pharmacy services include drive-thru, online management, app refills, and potential savings searches by pharmacists. Customer experiences vary. The staff is frequently described as exceptional, super friendly, patient, helpful, and providing excellent, fast-moving, and well-documented service. However, some note that the pharmacy can be busy, especially between 3:30pm and 6:00pm, leading to long wait times at the drive-thru. A specific critique mentions that the 24-hour pharmacy is not always good at answering the phone at night. Overall, most find it a convenient and good location with grateful customers appreciating its availability and generally good service.
