The Dollar Tree in Van Nuys, CA is located in a large, busy plaza next to Costco, Staples, and Pep Boys. It is a decent-sized store offering thousands of affordable items, including household staples, health and beauty products, cleaning supplies, party essentials, food and drinks, snacks, soda, water, frozen items, toys, and seasonal decorations like Christmas items. Shoppers can find good stuff and hidden gems, such as specific candies or batteries, for super cheap. The store is often described as organized and neat, with shelves completely stocked and products arranged in order. Store associates and cashiers are noted as being polite, friendly, helpful, and attentive. However, the location faces significant challenges. A major problem is severe understaffing, with typically only one cashier operating despite having four checkout stands and no self-checkout, leading to very long lines. The process of filling balloons for customers further delays the single cashier. Additionally, the shared parking lot with Costco is extremely busy, making it difficult to find a non-Costco parking spot, especially after work hours. Some customers report the presence of sketchy or homeless people around the store. While the store carries cleaning supplies and many essentials, some shoppers suggest purchasing certain items elsewhere. Despite these issues, many find it a cool store in a great location that provides good value for a handful of things, recommending visits earlier in the day to avoid the crowded parking lot.
