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April 2024 by Fernando R Ochoa
This crazy chicken with being modernized with machines so that you can place your order is the worst idea. I went to eat and there were some people ordering that took 20 minutes ordering because they don't know how to use them and the staff just by looking can't help people. I don't I eat crazy chicken again
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April 2024 by His Creation
This is the most terrible El pollo loco on the San Fernando Valley. The entire staff is rude and they are influenced heavily by the head manager. Since hired, the quality of the restaurant has gone down. I will not be coming back here and I live a block away. I would rather go the one five miles away and the service is good. I'm spending my money and I expect good customer service. You will not find it at this location.
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April 2024 by Megan Dozier
This location does not service black people. I literally waited in line for them to ignore me and assist everyone else. This took place April 18 2024 around 5:15pm. Check your cameras and you will see. Manny the manager did it intentionally and told everyone else not to help me.
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April 2024 by Peter Kowsowski
Everything good.
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April 2024 by Luis Jaras
Hello, it is the best place to eat, a pleasant atmosphere, the staff is friendly and the knowledge of chicken, I like it, I have another pollo loco serca, I prefer to go to this one because of the quality of the chicken and the sauces are thick, I like it a lot.
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April 2024 by Veronica Castro
What a beautiful place, good service and delicious chicken, perfect attention, perfect kiosk, for the first time I did it, thank you for teaching me how to use them, perfect team
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April 2024 by J P
It is the second time that they have given me incomplete food and when I reported it to the manager, he yelled at me and told me that maybe I had the food and wanted a double meal. He is very rude and has a bad attitude
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April 2024 by josue guzman
This place is very friendly and efficient. You get friendly service and they get your order out fast.
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March 2024 by Barbara Goldman
Always receive good service. I enjoy the variety of dishes , salads. Staff always
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March 2024 by Tatiana Pereyra
Went to the drive through for lunch! i ordered a 3 piece meal, got to work and opened the box. the chicken was dry and burnt and very small pieces. the rice was mediocre as well as the beans. overall, a horrible experience.
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March 2024 by SAINT DEVIL
Loved the customer service! Great deals on the food. They greetme well. In particular Yessenia is fantastic at serving her customers. Will be coming here as often as I could.
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February 2024 by Eugene “Geno” Eugenio
Maybe just like luck, but each time i order to go , it feels like i get the chicken that's been cooking since this morning. It's burned and hard to chew already. I'll give it a try again coz i love their chicken.
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January 2024 by Maritza R.
Service is bad. Had to prepare a loco side salad three times and still got it wrong. The girl was a smart ass. Totally rude!
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January 2024 by Jose Canales
It is a good family place to eat, the quality of the food is very good, the cashier Yesenia Flores is very friendly, there is plenty of parking and it is a very clean place, I recommend it.
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January 2024 by Lupita Ramirez
I love this place best chicken in The Valley I really recommend this restaurant i come at least once a week for my favorite meal WingLovers really good customer service, clean and fast environment.Parking: A lot of parking available
