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November 2023 by Bill G.
Bought a new Mazda CX5 and Guillermo Macias was fantastic in helping me and got me a great price for the car. Spent the time with me and very professional in completing all paperwork. Would definitely use Galpin Mazda and work with Guillermo again. Highly recommend him.
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November 2023 by Samantha V.
Francis Valle is an absolute rockstar in the car-dealing universe! My quest for the perfect car led me straight to Francis, and I couldn't be happier. I had a laundry list of requests, from wanting Bose speakers (for my epic car karaoke adventures) to craving a sunroof for those sunny drives, and Francis effortlessly checked off every box. His attention to detail and dedication to meeting my needs were unparalleled. What's more, he made the entire experience a seamless joyride, swiftly addressing all my concerns while ensuring the process remained easy and stress-free. With Francis at the helm, I drove off in my dream Mazda, feeling ecstatic. Recommending him to friends and family is a no-brainer; his expertise and commitment make car shopping an absolute delight!
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November 2023 by Diana S.
I've been with Galpin Mazda for almost 6 years now and Francis Valle has always been my go to sales associate. He's always been helpful and trustworthy. Always getting me the best deal possible. There's no one else I'd go to with my business.
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November 2023 by Brian L.
Shannon and the Galpin management team went above and beyond to resolve a complicated situation that concluded with a happy and grateful customer. Many, many thanks!
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November 2023 by Ian “Eeyun” X
I cannot thank them enough my new Mazda, CX five is in amazing condition. Elvi took wonderful care of me and helped me settle into my car. I can’t say how professional and caring they are. Thanks Galpin Mazda and thank you Elvi!
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November 2023 by T C.
I don't know if it is Mazda, and/or Galpin. However, I will never ever buy a Mazda from Galpin, nor any vehicles from their network. The out of this world maintenance costs are just ridiculous. You have been warned. Zoom zoom. Glad to be out of there.
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November 2023 by Lucio Vargas
Please do not bring your car to this location at the moment because every time i take my mazda here sudden issues start to appear i never had my car sound like it struggles to start and now suddenly after a oil change it is happening.?! I suggest taking your car to a different mazda dealer until this one starts to have honest work and and corporate takes responsibility for who ever else is also having problems
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November 2023 by R T
I live about 68 miles away from this dealership about 3 and a half hours away including traffic for driving. I bought a Certified Used Vehicle with 29k miles on it per my salesman Guillermo and Fernando Sales manager that proper inspection was done on the vehicle, when I got home I encountered an error about the 12v battery needs to charge I called Galpin and Guillermo left voicemails which were never returned. I had the battery replaced myself and pay for a new one, as it was a long drive going back and forth to the dealership.Recently I had the car detailed and noticed that the right front tire had bulged on the sidewall. Called Galpin again and spoke to Guillermo who said was going to call back but never did. I called again and looked for Fernando sales manager who informed me that they do not warranty tires. We never drove the vehicle that far and only had driven a few miles since we got it. I feel that having these type of issues should not be present to Certified Pre-Owned Vehicles as we only owed it for only three weeks. It feels the vehicle was not thoroughly inspected before it was sold as a Certified Pre-Owned Vehicle. Future buyers make sure to inspect or bring a mechanic if you are buying your next Certified Pre-Owned Vehicle from this dealership and do not rely on the documentation they had you sign and acknowledge that the vehicle was inspected.***Update: Guillermo did call back at 5:40 pm that was after the fact that Fernando has informed me about the no warranty on tires.***Update 11-03-23: Neda Vega, Director of Customer Relations has contacted us directly regarding the second issue of the defective tire sidewall bulge. Since we only owned the vehicle for three weeks she has requested upper management to warranty and approve the defective tire. We drove back to the dealership and had Danny Talamantes from Service write up paperwork and take care of the tire replacement with no charge. I have updated my review to three stars. I would have put in five stars if the two issues; the faulty battery as well as the defective tire was taken care of the first time without intervention from management. I wish to take this opportunity to thank Neda Vega who went out of her to take care of the defective tire and Danny Talamentes who was willing and eager to get the service done as quickly as possible.
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November 2023 by H A
I dread ye ol' song-and-dance at dealerships - the pushy vulturesque salesman, the time it takes to complete a transaction alone has you missing out on birthdays/holidays by the time you leave. That being said, I'm giving a 5-Star review because my experience was quite the opposite. I went in there well versed, with a number in mind, and was out the door with a new lease with terms I was happy with, in just a couple of hours. Joe Miribyan helped me hammer out this deal, and I highly reccommend him to anyone wanting an easy, laid back, factual and transparent salesman to assist them with a new lease or purchase. Same goes for the manager and the finance rep - this was a pleasant experience all around.
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November 2023 by Robert T.
I live about 68 miles away from this dealership about 3 and a half hours away including traffic for driving. I bought a Certified Used Vehicle with 29k miles on it per my salesman Guillermo and Fernando Sales manager that proper inspection was done on the vehicle, when I got home I encountered an error about the 12v battery needs to charge I called Galpin and Guillermo left voicemails which were never returned. I had the battery replaced myself and pay for a new one, as it was a long drive going back and forth to the dealership.Recently I had the car detailed and noticed that the right front tire had bulged on the sidewall. Called Galpin again and spoke to Guillermo who said was going to call back but never did. I called again and looked for Fernando sales manager who informed me that they do not warranty tires. We never drove the vehicle that far and only had driven a few miles since we got it. I feel that having these type of issues should not be present to Certified Pre-Owned Vehicles as we only owed it for only three weeks. It feels the vehicle was not thoroughly inspected before it was sold as a Certified Pre-Owned Vehicle. Future buyers make sure to inspect or bring a mechanic if you are buying your next Certified Pre-Owned Vehicle from this dealership and do not rely on the documentation they had you sign and acknowledge that the vehicle was inspected.***Update: Guillermo did call back at 5:40 pm that was after the fact that Fernando has informed me about the no warranty on tires.***Update 11-03-23: Neda Vega, Director of Customer Relations has contacted us directly regarding the second issue of the defective tire sidewall bulge. Since we only owned the vehicle for three weeks she has requested upper management to warranty and approve the defective tire. We drove back to the dealership and had Danny Talamantes from Service write up paperwork and take care of the tire replacement with no charge. I have updated my review to three stars. I would have put in five stars if the two issues; the faulty battery as well as the defective tire was taken care of the first time without intervention from management. I wish to take this opportunity to thank Neda Vega who went out of her to take care of the defective tire and Danny Talamentes who was willing and eager to get the service done as quickly as possible.
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November 2023 by Catherine Garces
Great service, as always. The Galpin family always makes sure customer service is a top priority. Thank you to my car salesman, George Linares, for always providing the best and honest service to me and my family. I have been working with you for several years, and it's always a joy.
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September 2023 by Chelsea V
I would like to thank Brenda for providing exceptional service and made the whole process smooth from beginning to end. She was patient in answering all my questions and most importantly, she stayed within my budget! Brenda truly cares about what you need and went above and beyond to make sure I had all the information required to make the right decision in choosing the right car for me!
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September 2023 by Felemon Yamat
4 star as we had a little issue during our visit but all resolved. 5 stars + 1 to our salesman Salvador Mendoza very accommodating and Amir at the Finance for their big help and patience during our transactions. Thanks to the manager too.
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September 2023 by lester pelaez
This is my second time buying a Mazda from Galpin Mazda and this experience toped the last one, Arnold and the whole Team here today made me and my family feel nothing but that like family and not only drove out of there with an amazing deal again, but also feeling great and well taken care off.
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August 2023 by Karina Felix
Thanks to Brenda at Galpin Mazda my spouse and I were able to drive off in the vehicle we were most set on for a better price than every other Mazda dealer in SoCal! Definitely worth our business here and plan on coming back when we are looking for a second vehicle. Can’t go wrong with a Mazda. Make sure to ask for a Brenda!