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February 2024 by David Lautman
Just had to share my amazing experience with Ozzy at Master Mufflers. So, my catalytic converter got stolen a while back, and the previous guy who attempted to fix it left me in a real mess – sketchy and full of lies.Enter Ozzy. Not only did he have the best price (seriously, I called around, and he nailed it), but he also sounded the most sincere on the phone. A lot of mechanics out there don't sound like people you'd want to do business with, but Ozzy was different. He understood my situation, showed genuine sympathy, and actually sounded like he cared.And boy, did he deliver! Not only did he fix the mistakes of the previous guy, but he also did it quickly and exceptionally well. My check engine light, which was stuck on for a whole year, finally went off, and we past the smog test, just like Ozzy said it would. No more false promises – just results.What sets Ozzy apart is not just his skills but his ethics. He didn't try to take advantage of my situation, unlike some mechanics out there. In fact, one of his employees was a customer for over a decade before deciding to work with him. That says a lot about the kind of service Ozzy provides.If you're ever in need of auto work and want someone honest, skilled, and downright pleasant to work with, Ozzy at Master Mufflers is your go-to. I can't recommend them enough! =D
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October 2023 by Kylan Green
I will recommend this place to anyone. He replaced my catalytic converter and gave me a great price, much better than his competitors. Ozzy is a real one he saved me hundreds. You can find him at the front desk. He's the owner. His shop is kept clean. He even has water mist for his employees in the garage. He does just about everything. My car was in and out in 1 day.Go see him don't go anywhere else.
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October 2023 by Vahe Boghozian
Ozzy is the real master muffler, the best.
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March 2023 by Mark Snelgrove
Wow, just wow! Ozzy was a huge help. He know is way around the vintage exhaust I brought in. I am over the moon with his craft and professionalism. I’ll be back for an alignment!
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December 2022 by Mario E. Monroy G.
I have always had confidence in Ozzy, he is the owner of the workshop that in every situation in which I am involved with an accident supports me at the moment for the repair ??
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September 2022 by Mario Monroy Koreano
I have always had confidence in Ozzy, he is the owner of the workshop that in every situation in which I am involved with an accident supports me at the moment for the repair ??
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August 2022 by Brandon Simpson
I have delt with a lot of muffler shops and master muffler is the best. Ozzy is very professional and really helps his customers. I highly recommend this place to all looking for great work at a great price.
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August 2022 by Ted Robinson
Great service. Gave me a under market price when my catalytic converter was stolen. Cold have charged hundreds moreI highly recommend them.
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April 2022 by Dominguez Tax Services
The best repair shop. Totally recommended
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March 2022 by sev s.
took my honda civic for stolen cat, he took care of my cat in 2 hrs and out of there with no hassle. highly recommend it ! thank you again!!
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February 2022 by chuck stevenson
"Cat Clamp" brand Anti Theft, they install...where able to handle "Hi Top Transit" . Occy put it up on a lift and showed because of 'Ford doing their due diligence it was not needed"..saving Patty 450.00 purchase price&installation cost...250.00 we got 4 different prices Occy's was the best..Taught us instead of charged us..'Start at MASTER MUFFLER.
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January 2022 by Chuck S.
"Cat Clamp", they install them..if you have a High Top Van , they can handle it..Occy put Patty's Mobile Pet Spa's brand new Ford Transit up on the lift and showed her " you don't need this, look at what you'd have to do, to get your Catalytic Converter"...and convinced Patty.., she could return it, save the money! Occy could have easily charged us & we'd have been happy...but instead educated us : when Transit knower's could not!...But Ford did their due diligence and new Transit 350 does not need it...we got four different prices..(and you have to leave it) Occy had her out of there in 20 minutes...Start with Master Muffler!
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January 2022 by BJ F.
the customer service is garbage the guy got mad at me and told me "go tell your mom" disrespectful and bad customer service.
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January 2022 by Martin M.
Don't bother calling, the customer service is garbage. They get mad if you come in with an amount quoted even if its their own quote haha. I asked how much an engine swap would cost & he said for you $1,500 because youre a good customer. Im like ok bet sounds good... Today I called for that same quote & they're like "then get them to do it for that price bye.", EVEN THOUGH THEY QUOTED ME THAT PRICE. You cannot make this up they don't even let me ask any other questions just hung up immediately. Extremely unprofessional.
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September 2021 by Aaron H.
Thanks Ozzy and team g For the great service and parts. Is à pleasure doing business.