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June 2023 by Sona A.
Service is good, they had the currency needed right away. I always come here for my exchange currency needs.
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June 2023 by Amanda H.
These young ladies make it happen. Reviewing every move every step of the way and keeping a super positive attitude and vibe. Screw the bank come here and get your money right away and leaving with good vibes
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June 2023 by Frankenstein M.
Second time coming here. Both times young girl clerk has demonstrated an unwelcoming attitude, and their exchange rate was one dollar less than the actual rate. They also have a whopping 3% surcharge on the total exchange for using debit card.
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June 2023 by Kimberly S.
The easiest stop on our pre-travel checklist! It's the best exchange rate in LA. The tellers are helpful as well as pleasant & efficient at the Van Nuys location. We did the research - just get your foreign chedda here and have a great trip!
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June 2023 by Polly T
extremely unfriendly staff. they don't want to do their job. impose rules and request documents that are not needed for a money transfer. I do not recommend.
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May 2023 by Diana E.
Great customer service! Easy and efficient. Needed euros for a quick trip and I called ahead and they were expecting me.
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May 2023 by Marci P.
A great place to exchange money. They are very quick, efficient and friendly. I have used them numerous times and always had great service.
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April 2023 by DeAnna G.
We went in this morning to exchange money. I was selling Indonesian Rupiah from our trip to Bali and purchasing for our trip to Europe. (We kept some as souvenirs-see photo). I told my son, that when i calculated it at home it was $27+. We were given $12. When I got home, I looked at the receipt and it says Taiwan New Dollar. I just called, the same woman who helped me at the window and was polite, answered the phone and refused to give me the manager. She kept repeating very loudly "It was Tawainese Dollars". I told her I'm holding one in my hand that we kept. I've never bought or have been given a Taiwanese Dollar, but I have bought Indonesian Rupah and still have them. She told me to come in and she'll show me. At that point I felt as though there would be no resolve I told her, "You'll just change them out!" I don't live nearby either, so my time and gas would be more than $15,I worked in banking and if a customer called or returned stating their money was incorrect, the manager would count the till. Each bill is monitored, so that should be easy to do. There are also cameras in their business.I attempted to resolve the matter and was treated unprofessionally, she was refusing to give me a manager, and held a rude and "I'm right, you're wrong" disposition!!! Mistakes happen, that's what makes humans different than robots. The small difference in money doesn't matter as much as how I was treated while knowing I was definitely being ripped off!!! And being called a liar. When dealing with money, there should be trust, respect, transparency, and professionalism from both the service employee and customer.Update: the response was exactly what was expected. Taking no responsibility and not willing to count the money or look at the video. From the attitude, reactions, and responses. Shame on the owner (maybe dad) for not having any customer service skills and willingness to do the extra work to verify...I would LOVE to view the video!!!Manvel, I think the elite status proves just how honest I am! If it had been reversed and I owed you $15, I would have contacted you as well. I am a government employee and pride myself on honesty. Hence, the honest review of my experience with your business.
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March 2023 by Cindy N.
Leanne did a great job! The process was smooth and fast! Highly recommend.Best rates and don't charge any fees.The parking is great.
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March 2023 by Desiree R.
Always easy, quick and helpful. Been coming for years. Leanne is always friendly and can guide you to what you need.No fees when i exchange my money into pesos and when i exchange back to dollars
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February 2023 by Rachel F.
I found the idea of carrying a wad of cash into and out of a place with the express purpose of giving me cash a bit anxiety-inducing. LA Currency isn't in a fancy neighborhood, but I felt perfectly safe. Once inside I was quickly assisted by a woman who was efficient and professional. Then she took the extra step of writing down for me the value in US dollars of each foreign bill. This thoughtfulness will have me coming back every time I travel.
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July 2022 by Ingres B.
Very Helpful and patient with customers. Not rude at all. Fast Service with customers.
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July 2022 by Stephanie M.
Got parking really fast. Lian was super helpful & explained the process smoothly. Will be coming back in the future for different currency exchange services :)
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July 2022 by Edith B.
Great place to exchange currency with great rates. The service was easy fast and amazing. Lean was the kind girl who assisted me and will be coming back next time I take a vacation.
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July 2022 by Natalia M.
The experience was awesome!! Leann was super sweet and patient! Go here if you can. The rates were convenient and parking was easy.