Premier Auto Credit is a prominent provider of alternative auto financing solutions in California and several western states. The company specializes in acquiring and servicing automobile retail installment contracts through a wide network of dealers. Many customers have shared their experiences with the service. While some have praised the helpfulness of specific employees, such as Sara and Manny, others have expressed concerns about overall communication and support. One customer noted the smooth process of financing their first vehicle and appreciated the assistance received during a difficult financial period, highlighting how quickly they were able to regain their car after repossession. However, there are mixed reviews regarding customer service, with some individuals feeling disappointed and expressing worries about potential legal disputes over their loans. Despite the challenges mentioned, Premier Auto Credit has made a positive impact on some customers, especially through specific staff members who provided necessary assistance. Overall, the business has garnered a range of feedback, reflecting both satisfaction and areas for improvement in customer support and communication.
Alex provided excellent customer service. He kept me updated and informed with my payment. He also made sure that if I had any questions or concerns that I could freely express them.
July 2026
Alex Escalante is the BEST person in the building. Each and ever other person SUCKS and they are rude as a heck. He is the definition of what Service Excellence is. and i appreciate him. Everyone else can kick Rocks with sandals on
April 2026
They are unorganized with their record keeping and are unwilling and extremely slow with releasing the lien on cars
