-
January 2024 by JaDel Custom Gloves
These people are a bunch of crock's. They are belling me for a service I had almost 2 years ago. And they want me to pay for some thing insurance company paid, and also something they should contact my insurance company not me, my insurance company asked for records of services but they never provided them with it.
-
July 2023 by Thomas Powers
Terrible service at their Simi Valley location. Staff is disorganized, refuse to perform tests hours before their "lunch break," and are generally unfriendly. Front desk frequently empty during business hours.
-
July 2023 by Andrea H.
I walked in the building and no one welcomed me instead a lady and a gentleman just continued having their conversation like a customer isn't standing at the window waiting for service. So I'm waiting and waiting and making eye contact to everyone and no one sayings anything. A man comes from the side door but it looks like he's taking out the trash or cleaning up so I figured he couldn't help me . So now I'm becoming impatient because it's now going on 10mins ! Finally when this guy got off the phone helping someone on the other line . He immediately came towards me apologize for the wait and immediately assisted me. I wish I would have gotten his name because he was the ONLY person in that damn office who was helpful. He sits in the front by the first computer. I wouldn't recommend this location at all .
-
July 2023 by Bryan Schwarz
Scammers. Do not send these fisherman any of your money.
-
April 2023 by Veronika D.
Staff is down right ghetto and needs training. Unable to answer claims questions and treated me as a delinquent when asking about copays. Incredibly unprofessional lab tech and all staff.
-
February 2023 by Queenie M
Received at least three fake bills from this address, I have never been to this address, so please check your history before receiving any bills//If it is really sent to you, then I also paid for copay, it is impossible to pay more
-
February 2023 by Len Stevens
Fast and efficient. Quick results to physicians. Very little waiting, if any. I go to the Burbank office.
-
February 2023 by melody s.
Speaking about Tarzanalocation! I get blood work done all the time and have never had an issue like today... she poked both my arms and couldn't get the blood to flow properly.. she kept saying I'm moving which I wasn't and kept pushing the needle in aggressively. Both my arms are bruised and in pain for a simple blood test. NEVER going back. Only came because my yesterday required this lab to do the testing I needed done or else I use quest or lab Corp which are way way way more professional and know what they are doing
-
January 2023 by Linda M.
Run away from this lab. They charge to provide a patients OWN lab work. I should not be required to go through a provider I no longer see to get my labs. Get up to speed Primex. Labcorp and quest both have patient portals for easy access by patients. be sure, and not to have a TGFB-1 by this lab. they do not know how to process appropriately a TGFB one and it was wildly wrong. makes me question all other lab work from this organization.
-
October 2022 by Ingrid A.
I called yesterday spoke to a gentleman re: getting my lab report to pick up He said i can go anytime as someone is always available today i came in 4:40 pm and a gentleman told me phlebotomy is gone and they are closed 4:30 to return tomorrow 8am to obtain my labs report Unsure who i spoke with
-
October 2022 by Miss Lynn
Such a pleasant environment and experience i bright my oldest son with me because i have anxiety with needles and past experience where they have left bruises that were painful but not from here. It was painless and compassionate approach to my anxiety helped me feel at ease.Thanks much!
-
August 2022 by Alena Nazarova
Received a fake invoice from this place, I’ve never been to this place ever in my life, such a scam ??????
-
August 2022 by Hailey B.
Biggest scam possible. We've received multiple bills for different people addressed to our home and my fiancé.
-
April 2022 by Christiana L.
This is the most fraudulent company ever!!!! They should be on American GREED!!! For the past 5 years or so I have been using them for blood work recommended by my natural path. Billing has always been 300 to 350 ish...no problem. Several.months ago I went in for the same blood work and they sent me a bill of 2155.60. Omg!!! I called and emailed several times with no help. Finally today I speak to a woman who is completely fibbing to me. She asked me how I normally pay...I said HSA credit card or cash. So she Bullied over me and said since in normally pay cash is why it's so high. I told her that is not what I said...I don't normally pay cash. Then she said we'll you decided to submitt to insurance....so that's why.... I said NO. Submitting to insurance is irrelevant to the fraudulent amount of money PRIMEX is charging. She said basically they can charge what they want and it's my fault for Submitting to insurance. I Submitting to insurance assuming my bill was the normal bill of 350ish... All lies...total Freud...total Greed ..the company is counting on people not wanting to put up a fight and collecting money that they steal. And yes it is stealing!!! Get ready for another law suit Primex...your already in it deep for Payoffs!!!!!! Read the news primex team when you talk to your customers!
-
April 2022 by Yvette O
I just received fake invoice from this place. I've never been there before. Date of service on invoice, i wasn't even in Cali. Y'all really trying me.
