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October 2023 by Frances Arenaza
Best service ever?Super recommended in this location specific even if you live in Sherman Oaks! Carl was very friendly and help me with my needs without hesitate. Very nice environment. If you need anything for rentals he is the man? God bless you
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October 2023 by John Adams (Jon)
Dude that rung me up really helped me by giving me info about the best way to rent and went out of his way to lend a helping hand. Got my rig at 11:15 am on Thursday so whoever was working then give them some praise. Can’t speak to others experiences as mine was the best U-Haul experience I’ve had.
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July 2023 by Andy Dominguez
Renter Beware!!! When we showed up to pick up the truck the gas was on EMPTY. The empty warning light was ON! The manager at the storage site said that the gas is stolen every night. He gave us a gas can in case we didn't make it to the gas station to add gas. This is obviously a problem there as they had a gas can for EACH truck. We barely made it to the gas station. Usually, the tank is full upon pickup, and we just put it back to full when we return. We had no idea how much gas to put in to last us for our rental, so I'm sure we put more than we needed, especially since the EMPTY light never came back on before we dropped it off. I would hope that U-Haul would at least credit us for some of the extra gas we left in the tank for THEM (or the crooks who steal it every night). When we got our final invoice receipt, it says the tank was left at 1/2.UPDATE - The District U-Haul Manager called me and they issued a refund for part of our charges. Much appreciated. Hopefully they address the empty gas tank issue for future renters. Maybe locking gas caps or at least have one of their employees take each truck out before they get rented and fill them up each day. Or secure the trucks better.
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June 2023 by Erika Aranda
This place tends to close earlier than their posted times. Today for example they are already closed and I arrived at 5:50pm.
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May 2022 by Adetokunbo A.
Great speedy service for installation of a hitch! Cant beat the prices either. Will patronize again.
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October 2021 by J A.
Nice, smooth and easy experience here. Needed a U-Haul truck last minute and they came through. David was super helpful and knowledgeable and made everything go so easily! 10 stars for customer service !!!
