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November 2023 by Martun Davoyan
Even though on their website it says to ask for samples of melanin boards, to check the color, they said they don't have that option, and suggested to check the color based on edge bands. Not sure why they don't have simple samples at the front. One of 10 plywood sheets was pretty much unusable since it had a ton of dents and scratches and pieces just missing.
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August 2023 by Sundrina Cottrell
They had the rare hardboard I need and a good price as well. The guys were friendly, and compitant.
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May 2023 by Mario M
Morning front manager is the best. Good wood and service.
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July 2022 by Cary Talbot
Clean, organized, racks of beautiful wood planks and plywood panels including exotic hardwood like zebra, teak, mahogany, walnut, and much more. If you build furniture or cabinets this is your store. All planks are 8 to 12 feet long with various widths and thicknesses sold by the board foot. Most are unsanded and have one finished side. The red oak boards I bought were about 40% of the price I would have paid at Home Depot. They will cut boards to fit into your vehicle but it took 30 min to have 4 boards cut in half.
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June 2022 by Harvey L.
I called to confirm a product was in stock and asked the cost. I was quoted $85 per gallon yet I was charged $97 when I purchased. I only went for the convenience because even at $85 it was $10 - $20 more than at other local retail (not online pricing) locations. It was my first time there so I don't know how their lumber prices are but I guess I'll never find out because I won't be shopping there again.
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March 2022 by Heiko Krippendorf
They are well stocked and have good quality materials, but are VERY expensive. Also, they rejected my company check although there were more then enough funds in the account and no restrictions from the bank.
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January 2022 by Derreck A.
I was told that they won't cut panels at all (not even 1 cut to help with fitting a 4x8 sheet in my SUV? Unsure why, all other competing (proper) lumber yards will make at least one cross cut or rip for you. Staff could be a little more helpful/professional versus the an ignorant approach I sensed after asking if they will cut a few sheets I was planning on purchasing (at least $700-800 worth of plywood). I'm sure this isn't a massive purchase for them, but a big purchase for me. Truthfully, as a diy type of woodworker, it stinks when the staff at a lumber yard talks to you like an idiot. They have a great selection of anything you could imagine and quality is top notch, but I'll stick with Anderson Plywood & House of Hardwood (highly recommend). As you can see from my profile, this is my only review. I don't complain EVER! And don't believe most of the postings on this app, but my experience was worth a written review for anyone thinking about going to this place.
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October 2021 by Patrick Christy
Wow. Good folks. Helpful. Unloaded a day early. First come first serve. If you're driving a big truck, good luck. The back to the dock is not bad, but the traffic is a scream cause you have to use the whole street, and it's fairly busy. But, with enough aspirin and tums and therapy afterwards, it'll be fine.
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July 2021 by Cruz Diaz
I LOVE THIS PLACE...MY FRIEND BUYPANELS.. AND HARWOOD TO FINISH THE JOB..GOOD WOODS ALL THE TIME.?
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July 2021 by aaron windham
Usually good experience, all I can say is triple check before driving out there. Called asked if they carried what I was looking for. Drive all the way and nope nothing
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May 2021 by In L.
Ryan and the team at Valencia did a great job on a large order of exotic hardwood for a fence/gate. Good communication and service throughout the entire process.
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May 2021 by Steve F.
Great selection of the good stuff. Super friendly accommodating staff. I build guitars and do small furniture projects and Valencia is my go to for anything from "nice" to "gorgeous" hardwood.
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May 2021 by Jeff S.
Love this place for all my hardwood or exotic wood needs. Can't beat the quality. Always well stocked and always a friendly knowledgeable staff member willing to help u locate what your looking for.
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May 2021 by David Haven
Great selection, knowledgeable people, very helpful.
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May 2021 by Giulliano P.
The people they have working the counter and their sales person Richard are absolutely ignorant. I walked in to ask them where to pick up my order that I had paid for and special ordered and one of the people at the counter ignorantly yells at me " where is your mask!" There are many ways to be polite and achieve your goal but these people are beyond ignorant. I told them that I would simply step outside and give them a call and that all I needed was my order to be picked up. When I called, Richard the salesman kept telling me "just put your mask on and go inside" even after I had politely told him that I have a medical condition. He told me that he was just going to refund my money or I can just put the mask on. I then had to divulge my personal information which involved some very delicate childhood memories but it was the only way that he was going to be able to process my order. He then hung up and I had to call back and find out if the order was going to be taken out to my truck. Then the third round of nasty came out. The forklift driver sad since you don't have a mascon I'm leaving your order here on the ground and you're gonna have to load it into your truck yourself. I literally blew up at this point because all of these ignorant fools had had no idea what I have been going through the last year! I will admit that I had an impassioned conversation with him and told him that he at the very least needed to raise up the order to truck level so that I could push it & slide it in which just about boiled me over because it seemed like he just wanted to punish me. After going back-and-forth with him either as a manager is the owner came out and heard me out and said nothing. The fact that he coward down and said absolutely nothing with no apology or anything to explain the behavior that his personnel had without an ounce of compassion shows you the type of people in business that these people run. There are so many of these places in town, these people don't deserve your business. And shame on them for not even asking or even attempting to speak to another human being kindly.
