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July 2023 by Julian Gallegos
They offered me 200$ for a brand new generator that's ridiculous price for something worth double idk how this shop is even in business still
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June 2023 by Jesse Munoz
I was here earlier today because i really needed some help I brought in some items and told them how much I needed and I was able to get what I needed and didn’t even have to leave all of my things. They really helped me out a lot today If you need some quick cash, these people are definitely very nice and here to help. Thanks again for today.
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November 2022 by ilan cohen
over 30 years customer manger hit my car in store parking lot over $2000 damage never apology claim he have NO INSURANCE pay me in instlament whan i ask to speak to the owner he kiek me out of the store !!!!
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August 2022 by Heavyn K.
Haven't had to much experience coming here, I'm a firm believer in first impression is everything and they made a great first impression. The guy fixed my chain free & was very nice about it. I appreciate good business & I will be back here. Great communication. Thank you !
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July 2022 by Olga Koleshchuk
This is my go-to place for jewelry and watch repair. Very helpful and courteous staff will do everything to accommodate me as a returning customer.
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June 2022 by Bella F.
They don't buy silver. Literally laughable service. Made me so uncomfortable when I walked in and then proceeded to tell me they don't buy silver which is hilarious because their store is filled with random silver items. Mind you I came in with Tiffany diamond necklace...
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February 2022 by Linda P.
I have worked in customer service for many many years so when I see how most pawn shops treat their "customers" it makes me cringe. I was very surprised by The Pawnbroker in Panorama City and their service. There is usually a gentleman who sits just inside the door and greets you when you come in and a representative is always ready to assist you. I especially want to thank Mauricio who went the extra mile for me this month. I had a family crisis and completely forgot to come in on my due date and with everythong going on I didnt see the past due notice they sent me. Mauricio tried calling me at the phone number on file but it is no longer active. After reviewing my account he put my item on hold to give me a little more time before my property was forfeited. When I arrived (very past due) Maurico immediately updated the phone number they had for me and he was actually relieved that my property was safe. He also went over some policies with me to help me avoid problems in the future. Thank you Mauricio! 5 *'s.
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February 2022 by Peter Garc
I've been dealing with van Nuys pawn for over 20 years,...I always get a great price for items pawned ,....and better prices on purchases I make....wouldn't go to any other pawn shop !
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December 2021 by Maya
The very first time I came here they fixed my necklace for an unbeatable price. I went there today and Aret soldered my ring for another great price. The staff here is friendly and very accommodating.
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October 2021 by Ari T.
FRANKY was rude as f*** over the phone. I asked a question about pawning a tv and he responded very rudely. When I told him upon it all he had to say okay thank you. Stupid disrespectful a** pieces of shits
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April 2021 by Maya Wright (maya4mayar)
The very first time I came here they fixed my necklace for an unbeatable price. I went there today and Aret soldered my ring for another great price. The staff here is friendly and very accommodating.
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March 2021 by James M.
I come all the way from Lake View Terrace just to get rings resized by Aret. He is careful and takes his time. I trust him with my valuable rings. Friendly store and Aret is a top Jeweler/Craftsman. My old class ring fits perfectly now. THANK YOU!
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December 2020 by Llóyd B.
What an honest business. They have integrity and good principle. We pawned an jewelry item, paid the interest and did not harm our jewelry piece. When this type of business operates in honesty and follows good business practices--they are sure to prosper. Helps the community while making profit as well. Thank you.
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March 2020 by Ricco M.
Best sevice real humble person . Reliable and honest. Was supper happy with my polishing .
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February 2020 by Jennifer Kartcher
The best people here. Friendly, kind and helpful. Cesar has helped me and he makes you feel at ease. Fred is great too!