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October 2023 by Alexi Calvo
This pharmacy team at this specific CVS on Main Street is by far the best. I’ve been to a multitude of other pharmacies, which have terrible service, or they just don’t care about their customers.
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October 2023 by John
I just had a very bad experience with a woman named Katrina at CVS on main Street in Venice she was very rude lazy had to ask her three times if the cash register was open and then she copped an attitude on me
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September 2023 by Lilly M.
Super rude pharmacy. Closes 30 mins before they advertise. Refuse to give you your prescription when they are still supposed to be open. I complained to corporate. That being said the people who work in the store are super nice a pleasant. This bad review is for the pharmacy. Not the store. I love the stores employees. Especially the pm crew!!!
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July 2023 by Christine Cari Barker
The 5 stars are ONLY for the pharmacists: Helen, Miriam, and Saidolim. Everything else about this CVS sucks. I’ve been coming to this pharmacy for 3 years and this location is absolute garbage. But these 3 pharmacists are consistently going above and beyond their scope of work to keep guests satisfied and pick up everyone else’s slack. Give them a raise.
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June 2023 by Google user
The 5 stars are ONLY for the pharmacists: Helen, Miriam, and Saidolim. Everything else about this CVS sucks. I’ve been coming to this pharmacy for 3 years and this location is absolute garbage. But these 3 pharmacists are consistently going above and beyond their scope of work to keep guests satisfied and pick up everyone else’s slack. Give them a raise.
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June 2023 by Dawn Ferry
I'm not sure how to improve my experience unless the pharmacy could have Helen & Isela on all the time but thats not fair to them.
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April 2023 by Mary Andres
I love the Main St. CVS pharmacy because of Helen the pharmacist, whose kindness and generosity of time and effort has gone consistently above and beyond. She sets the tone for her associates to also be very warm and professional. This can be a challenging neighborhood with folks who are suffering and can be argumentative. I have observed the back and front of this store treating its customers with respect and strive to honor the dignity of each visitor.
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February 2023 by Mia S.
Bad bad bad !! Waiting for hours and not having the good product ! It is incredible . Even nit nice
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January 2023 by Lynn Peterson
CVS Venice is my favorite pharmacy. In all my years as their customer, their staff has been unfailingly helpful and kind. Shorter lines, faster prescription filling, all in all a well run CVS.
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December 2022 by BENNETT
I hadn't realized how much I missed these guys. They make it worth the trip for anyone. All pharmacy staff are genuinely kind and attentive.
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November 2022 by Sarah B.
OMG an absolute embarrassment for this company! The front of the store is dirty and worn out, filthy windows, the carpet inside is so dirty and stained up that I can't even imagine a company would continuously do business in this condition. There needs to be some kind of laws for basic standards for a business to be open.
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May 2022 by Deborah T
Review of Sonal: I called this pharmacy a few times, it rings for ten minutes, then someone picks up and hangs up. 'They must be busy,' I thought. I wanted to make sure my prescription was ready because there has been confusion in the past. I got to the pharmacy 15 minutes before closing and no pharmacist to be found. 10 minutes late she came back from the bathroom. Bathroom breaks are--of course--fine. Even hanging up on callers because it's so busy is fine. What's not fine is hanging up on calls when the place is empty. Or refusing to fill a script because you'd have to work an extra 5 minutes past closing (or, just, do it a bit faster?). True to form, the text message confirming my script was ready for pick up was an error. I explained that I am on a train out of town first thing the next morning and need to fill this script tonight, but that yielded zero response beyond, \"try and call another CVS.\" After pressing she tried to send me to another pharmacy (which was also closed). I asked her to call to transfer the script. She printed a page so I could have the number and do it myself. This is all while the pharmacy is still open. This is the kind of person who is not picking up the phone because she's really checked out well in advance of closing, and when she doesn't like your question, doesn't say, \"give me a moment,\" or \"I don't know,\" but just says absolutely nothing to you, turns her back to you, and walks away. Everyone has bad days, and I think extenuating circumstances aren't always known by customers, but this is my *third* negative experience with Sonal. This pharmacy would be better if let this pharmacist go.
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May 2022 by Frank Fayer
Sonal was extra caring and so helpful, going extra to expedite because she saw I really needed it. Can’t say thank you loud enough thank you Sonal for helping reduce my pain and the expert recommendations!
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May 2022 by Ben Grossman
Brian and Helen and Miriam are the best. hands down. The best pharmasists on the planet.
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September 2021 by Claudia I.
I don't like to leave bad reviews. But sometimes it's needed especially in this specific scenario. I'm not sure what the deal is with CVS Pharmacies in Southern California. But this is the second CVS Pharmacy I've had so much trouble getting prescriptions transferred/filled today. I'm not from here and accidentally left behind my prescriptions at home in Texas. I was able to get one of my prescriptions transferred through my Doctor. I called to check the status of prescription and ask for some help getting another one filled. I wanted to know what my options were. The guy I spoke with on the phone didn't seem to care or want to help me at all even with my emphasis on urgency and need. He also said my current prescription in progress may not even be ready by the original 6:25PM time it was scheduled to be filled. I politely said I really need this prescription and he said um no. I can't promise anything I've only had one pharmacist on staff all day so it will probably be tomorrow. Ummm....okay how is that my problem?! Your a pharmacy not a retailer or a fast food chain. I've never seen such unprofessional service honestly at any pharmacy before. I know now to never fill emergency prescriptions at CVS in California. It's currently 6:37 PM,pharmacy closes at 8PM. I don't know when I'll be getting my prescription. Hopefully by tomorrow morning. If this ever happens again,hopefully not I'll try Rite Aid next time I suppose.
