Le Labo in Venice is a fragrance destination known for its delightful scents and attentive staff. Customers often mention the warm and welcoming atmosphere, highlighted by the exceptional service provided by Quincy, the store manager. She is praised for her ability to guide newcomers through the selection process, helping them discover unique fragrances that resonate with their preferences. Visitors have shared memorable experiences, such as finding the perfect scent that evokes special memories, like a wedding bouquet. While the store offers a fantastic variety of scents, some reviews note that a few employees may not always display the same level of enthusiasm. However, the overall quality of products and the personalized service typically shine through. Long-time customers express loyalty, particularly to scents like Noir 29 and Santal 33, often returning for both the fragrances and the knowledgeable staff. Le Labo is highly recommended for anyone seeking a signature scent or a thoughtful gift, ensuring a lasting impression with both quality fragrances and exceptional customer care.
Love this place! Great service and everything smells sooo good.
February 2025
RIAN is truly the nicest and most knowledgeable person when it comes to Le Labo! She mixed my order right in front of me and was incredibly kind. Joey and Val were also amazing—this is definitely the Le Labo to visit!
February 2025
I absolutely love this place! The atmosphere is great, but the standout for me is the exceptional customer service. The staff is always friendly, welcoming, and truly the best!
