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January 2024 by Judith Zwolak
We rented four beach cruisers on a windy day and had a blast. The staff member at the counter was fast and courteous. We were on our way in no time.
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January 2024 by Flavious Abellana
Juan was incredible!!! Amazing bikes and very friendly service!! I’ll be coming back asap with my friends and family!!
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December 2023 by Sarah Quental
we rented 2 beach cruisers with no frills for 4hrs.// baskets, bells, locks, etc are all extra.didn't notice any female bikes, maybe that's extra too.bikes were clean + worked great; not as rusty as the ones you'd find in HB.●we just wanted to cruise a little.customer service was ok. wasn't very friendly + seemed annoyed from the moment we walked in, but i did appreciate him suggesting the smaller bike for my petite self [4'11"] + adjusted the seat for me.advised us of the current time as we were leaving the lot + the time we needed to be back.also reminded us that the additional $300 deposit is released upon returning both bikes.●had lots of fun since riding bikes isn't something i usually do.would go back to give a 2nd chance + see what other bike options are available.
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November 2023 by Brian Boyle
Perfect location, price for a full day rental (2 bikes with locks) was great, and super easy to do business with. Highly recommend and we will be back.
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October 2023 by Hannah Gibson
I rented a pair of rollerblades for an hour with Rays Rentals! Great location, great price, great condition skates! They also do rollerskates and bikes. Can be rented for various lengths of time.
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July 2023 by Kevin B.
Super friendly and helpful rental and repair shop near Venice Beach. I left my bike there overnight for some brake repair and overall gear check. They called me the next day when it was ready, and the work was done efficiently, perfectly, inexpensively. It can be tough to find shops like this with such great service, but Andy and Alex and this place get an A+++ from me. Highly recommend!
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July 2023 by Christina T.
Love my used new bike as much as the tender care we got from this spot. Alex was attentive to our needs, complaints and stories... for that, thank you and we love our bikes! My bike is Hinana and her parents are next door!
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July 2023 by Maegan D.
Robert us by far the most pleasurable help. Nothing short of paradise . Thank you Robert us by far the most pleasurable help. Nothing short of paradise . Thank you
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June 2023 by Nicki Serbin
Quality rentals, fair prices, friendly staff...highly recommend!!
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May 2023 by Debby S.
I came in on my road bike for a repair to a bad flat on my rear tire. Unfortunately, I didn't have any spares w/me, so the girl in the shop had to hunt around to find a tube that was potentially suitable (the stem was really too short). She had me pre-pay for the tube and change out of the old tube - a shocking $38. I removed the tire from my bike, loosened the tire from the rim and handed it to her.35 minutes later, she was still struggling with it; she couldn't seem to get air into it, so she finally put a schraeder adapter on it and used the compressor in the back to inflate. No sign of a tire gauge except on the conpressor which read 85lb (i inflate to 110) and insistance that the tube was going to pop.Finally ready to put the wheel with the under-inflated tube back on the bike, she then proceeded to remove the axel (why?????) from my wheel.I took over and finished putting on my own wheel - I can't even begin to understand why she would remove the axel as part of putting it back on the bike, what the heck?? Beyond annoyed.Long story short - that girl and her 2.5" fingernails has NO business touching any bikes, nevermind changing a tube and having the NERVE to charge almost $40 for the service. I just thanked my lucky stars that it held long enough for me to ride back to my car 10 miles or so north of the shop.I personally feel the shop should refund me at least half of the full amount, as it wasted almost 45 minutes of my time, I had to help (i should have done it myself) AND i had to replace the tube as soon as I got home.
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May 2023 by Sara H.
Update: Ray, the owner of the shop, kindly reached out. He apologized for what happened and has spoken with Alex. Ray offered a complimentary future repair. It seems we may have just had a run in with an employee that doesn't care or want to be there, and that isn't a true reflection of the rest of the team. I really appreciated that Ray took the time to make things right, and am willing to give them another shot.Original review:Stopped by last Tuesday and asked if I got to them by 6:30pm (the earliest I could get there after work) if they'd be able to install 2 new tubes (possibly tires too) on my bike. (They're open until 7:00pm now but haven't updated their hours anywhere online). The guy I spoke with said yes, so today my friend and I walked my bike 45 min to the shop, arriving a little early, at 6:20. Alex, the guy working, said he couldn't do it. I asked him why and he said because "I have plans and don't have enough time." I asked him how long it would take to replace the tires or tubes, and he said 10 minutes each... so it being 6:20pm we would have plenty of time before 7:00pm.. He kept arguing and said he had to bring in all the stuff from outside so he could close at 7. If you advertise that you close at a certain time, you don't turn customers away when they're there with plenty of time before closing. If you're not going to help anyone before 7:00, you should change your closing time to 6:30pm. Alex was very dismissive and didn't have an answer to my questions. He clearly didn't care, even though we were told to bring my bike there and that they could do it. All he offered was for me to leave my info for a manager to call me at a later time. So we ended up running down the street to J's Rentals and they hooked me up and fixed my bike in 15 minutes!! J's provided incredible service. I would highly recommend going to them instead. What a crappy way to treat your neighbors. I'll be sharing this with the rest of the Venice community and the bike parade crew as well.
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April 2023 by Ejmin K.
We had a great experience renting the bikes. My friend and I want to highlight Angel's customer service. Not only was he very professional, but he also took the time to tell us of other shops for more biking by the beach experiences. Thank you.
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September 2022 by Clarity S.
Stephanie is amazing! I walked up to some idiot trying to steal my bike. All he did was mess it up so badly I couldn't ride it. Stephanie fixed it right up. Thanks girl!
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September 2022 by Nil Coll Corominas
My friends and I, 6 in total, had a great experience with Ray's. The bikes are easy to use and in perfect condition with a very reasonableprice. The service was outstanding, Angel was very friendly and explained everything in a clear way.We would strongly recommend that you rent bikes from this nice and trustworthy shop!Thank you!!!
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August 2022 by Adam Dalton
The bikes were good but the guy working there was not liking his job. He wasn't very helpful and ignored us when we came to return the bikes.