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February 2024 by Rebecca Francisco
I like this store. Always clean, great selections, friendly, polite staff. ??
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December 2023 by Blue Pig Store A.
We want to give a shout out to " Chris" The manager for recently making our sofa "floor model purchase" experience everything it should be. Chris went out of his way when a quality issue and delivery problem arose! (Delivery team was very respectful and helpful too)! Give this store an opportunity to assist and let's appreciate good customer care! Thank you!
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December 2023 by R.K. Jensen
They beat the big box stores on a new Black + Decker microwave oven on Black Friday. The cashier even honored the online discount code. I was in and out without any problems.
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November 2023 by Erica G.
Alex was great! She even advised me when I earned 10 off 40 on my receipt! I always throw them away so I appreciated her letting me know! Great deals. Got patio lights, Xmas lights and a projection snow flurry. Really for the holiday ! They have a ton of Xmas decor still too!
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November 2023 by Doris
Big lots in Ventura has shelves nice and stocked and the store was clean and neat. They had just what I wanted which was de-caf McDonald's coffee pods. Yay
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September 2023 by Kendall OMalley
Sold me an open box fan at full price because previous owner said “nothing was wrong” what a load of manure! It immediately broke as soon as I switched it on and I had to drive the 45 minutes back - each way! - to return it. No apology, just a bad attitude like I was the one that was trying to pull as fast one.
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September 2023 by Marcus Clayton
Still decent prices. I try to go there to get bargains other retail stores can't quite match.
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September 2023 by Diana Gonzalez
Great deals and customer service
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July 2023 by Gabriel Sanders
i love this store. i go in often to check out anything they might have new in stock. Associates are polite and helpful. Manager works long hrs and is still polite always
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May 2023 by Sarah S.
Visiting Big Lots today was the most pleasant surprise! We were in search of a couch for our new home and found so much more! They are a one stop shop store. They had all kinds of good inexpensive stuff: desks, tables, chairs, bed sets, night stands, rugs, plant Devore, outdoors, etc. it's one of those stores where you want everything on every aisle. I know where to come for all my inexpensive home projects now! Can't wait to be back! And the food on the discount rack is the best deal in town! We got big tortilla chips bags for $0.67 and popcorn for $0.27. Best of all Maggie, who helped us at checkout, was the best customer service rep I've ever had help me. She was friendly and knew so much about the store. And instead of passing up on the "round up" option on my bill she took the time to explain that it would give me a $5 coupon for my next visit if I did so. Along with that she got me set up with a membership so I can get all the amazing perks! Big Lots was the hidden gem of today, and it feels good to know I've got a place to go for all my needs (and wants :)).
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March 2023 by Yazmin Nunez
Friendly employees, great finds, convenient location
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February 2023 by A cheryl schneider
Great service. They found an item that we thought was sold out. I appreciate the extra help & service
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November 2022 by Vin McD
Serious lack of security. Mentally ill transients wandering throughout the store as well as immediately outside. Very unsafe. Bare shelves.
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October 2022 by Britton S
I realize that there are a lot of homeless in the area, and people must be aware. But as a manager from a store. Not in this area, management can not treat people as if they are undesirables. Frequent customers that are good customers that visit that store should be treated with respect. May I suggest some training for your managers. It's unfair and unprofessional the way they treat people depending on the mood or the way they personally judge an indicidual.
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October 2022 by Laura Johnson
Shopping at this location is just pleasant. The employees are kind and accommodating. Just a good experience everytime.
