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November 2023 by James Christianson
Best mobile service for the cheapest dollar. 55.00
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February 2023 by Michele Kurlan
Luis, the owner of the Wells St. location in Ventura, is fabulous. I called the store because I was getting unsatisfactory help and long waiting times calling customer service. It has gotten particularly bad since Boost upgraded and is still in the process of migrating customers. Anyhow, when I called nobody picked up right away. It's Friday evening rush hour, apparently they were busy,however, I got a call back from the owner,Luis, a few minutes later, which was unexpected. I purchased my phone online and have never set foot in his store, yet Luis was still helpful in answering the questions that "they" were unable to resolve when I called customer service.Each of these stores are independently run, it's competitive out there, and Luis did a great job resolving my issue professionally, well-informed of the current changes in the company, and with kindness and patience, which in turn reflects well on him as a business owner and Boost Mobile. He had a "we are here to help" attitude.This is what wins new and return customers! Thanks again,Luis. You "get it" how much customers rely on their cellphones?
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December 2021 by Roseann Aubert
Jose is outstanding at customer service. He went above and beyond my expectations.Not only did he help with phone sales. He took the time to educate me on my tablet with things I needed in a hurry. I reccomend him to anyone who wants the best! He may be just the manager but runs this business as it were his own. The owners have a great phone guy.. keep up the great work. I will be coming back and referring him for aall my peeps Thankyou, Jose,
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September 2021 by Bradley Sutton
Excellent deal on a Moto g stylus very professional and friendly owner
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July 2021 by Anthony G.
first id like to say any one thinking of purchasing their phones at this store I advise you not to nor pay your bill and use your ATM or debit or credit card the employee that works there advised me that his machine made an error and double charged my edd card and he said it normally fixs it self if it didnt the employee said call my bank an file a dispute and have them give me the money back and what Bank of America and the EDD did was cancel my card and flag it for fraud and put me out of using my debit card and having any money and when I went in and confronted them about it he didn't do a dang thing and just played it off because the whole thing to me is a scam and he is doing it to a lot of people cuz he made a remark saying you're the first person that their cards got shut off their EDD cards got put shut off so I highly suggest anyone reads this from higher up fire the guy and get someone who's not such a con artist to run your store and i also signed up for the free broadband service through welfare if you get welfare or food stamps it allows you to get a hotspot and free data all my information into the application and as soon as I did that the employee said you don't qualify closes iPad and said he was done said I didn't qualify and goodbye I checked the website for the welfare and the free hotspot and it was the exact opposite I did qualify and he lied so that's a true scumbag and messing with Federal funds is illegal I hope this guy gets fired and the owner looks in to all the people inside us with you thanks bubba take care
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May 2021 by Nickanaru F
I have a few problems the guy messed up my my service bad paid for other things which I wasted othan went para sailing in Peru when he final gets back he make these phone calls and I never got credited on my account sone bs but has come through on others when he was there he coulfdmake it work when the girl is there oh I never heard that before and really? I don't remember thays why only 2 stars
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March 2021 by John Boynton
Best Boost Mobile store ever been to. Customer service was excellent the guy behind the counter took a lot of time to explain some details and shared information about other cell phone and internet related topics. Unlike the Boost store I bought my phone from I'm still disappointed about the failure to mention that unlimited is really not Unlimited.
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March 2021 by Twinkie Studios
Great customer service, new owner is very knowledgeable and I'm very happy with my new A21. Highly recommended.
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March 2021 by Susan Poehler
Worst service ever!! I will be switching immediatley!! Nothing but BS
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December 2020 by Dana Liane Thornton
The girl that used to manage the Wells store was pretty good I liked her never had a problem. This new guy I could tell I wasn't dealing with the top brass right AWAY because he closed an hour early, blamed it on a power outage. Although everyone else had power. And he let his pet half mutt half taco bell dog ? roam all over the store-while we watched from outside. HATED IT. BOOOOOOOOO!!!!
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January 2020 by Vandy Lee
The owner helped me save so much money and was so helpful getting my phone set up just how I wanted. I was getting charged so much with Verizon and I was recommended to this store by my friend and the owner helped me keep my same number and get a brand new Samsung phone. Thank you.
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December 2019 by David Flynn
Great Service. His customer service is great. His knowledge about phones and plans is outstanding. I switched over from AT&T.
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December 2019 by Charles Trammel
Simply great consistent customer service and best prices. The owner is friendly and really goes out of his way to take care of every customer. Thank you L for all that you do. This is my one and only boost store.
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November 2019 by Doron Karavani
I was looking to switch from T-mobile to other carrier and I went here. I had really grumpy seller that couldn't answer some of my questions. When I came back the 2nd time the same seller was helping me again this time he was less grumpy but he still didn't have answers to my questions. I ended up switching to Boost but I haven't been in this location since.
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November 2019 by Andrea Smith
The owner of this location is AWESOME! He was extremely friendly and provided excellent customer service. My daughter loves her new iPhone. I will definitely recommend this place to everyone looking for a phone.
