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January 2024 by Martin C.
Professional services from day one to delivery date.The staff and especially Jesse were so accommodating and knowledgeable. They put the LOCAL feeling back into the neighborhood. Will definitely be back for future projects and purchases!
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December 2023 by Will D.
David and Jesse, reliable, honest, provided a good selection, price and service. The best part was supporting a local small business. Great experience!
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December 2023 by Mike B.
Jess looking for a sleeper couch for my little studio for two months Quality products!!! I met Jesse last Thursday and came in today and his dad helped me out again and made me a heck of a deal and he's delivering Tuesday Now I can relax !
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September 2023 by Gina C.
Exceptional customer service by Jesse. He was very knowledgeable about products. Great selection of bean bags of all sizes and colors and futons and futon covers. Will shop here again!
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September 2023 by Lilly Christenson
Jessie was great! He was very helpful and informative, and we really appreciated his assistance! Had a great experience!
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August 2023 by Kyla Colavito
This place has the best customer service. Jessie is so helpful and kind. He went out of his way to help me find what I was looking for. They have the most comfortable couches and futons with lots of color and fabric options. This is the place to go for couches!
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July 2023 by Tim C.
This place is great. We've been going there for years. They have very comfortable couches and futons. Customer service is excellent. Jessie went over and beyond to help me out. We will definitely be back for our next couch!
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July 2023 by Sarah Zelman
Jessy was super helpful!! He even delivered my couch THE NEXT DAY personally.Great customer service and I'm happy to support a local shop! Thank you!
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July 2023 by Ashley S.
Jessy was super helpful!! He even delivered my couch THE NEXT DAY personally. Great customer service and I'm happy to support a local shop! Thank you!
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July 2023 by Catherine ..
The Couch Potato is absolutely the best in regard to high quality and outstanding service! I needed a new mattress for my sofa sleeper and I called two mattress places in Ventura, but neither could help me although they both directed me to The Couch Potato. When I called to explain to the owner, David, that my back was hurting from sleeping on the old mattress and I asked if he could make one that had offered more density and support, he said he could. He agreed to meet me that day and he took the time to show me several options of mattresses in the store, and how he could customize it to fit the dimensions and thickness I needed. David took note of my concerns and wishes, and gave me a great price on the mattress, which he said would be ready in 2 days. To my surprise and delight, the mattress was ready the next day! I brought it home and it was very firm and fit well-- the only problem was that it was too thick to allow for the sofa bed to fold up. So I called David and explained the problem and he offered to come to my home that very day to try to fix it. He came out, problem-solved, brought the mattress back to his shop and trimmed the length and width to try to make it fit, and delivered it to my home the next day! Unfortunately, the mattress still didn't fold up because of the thickness so he took it to his supplier (who had made it !/2-inch thicker than it was supposed to be) and had it re-constructed with less thickness and he delivered it personally to my home a few days later. The mattress fit great and folded up. Thank you so much to David for going above and beyond! I highly recommend The Couch Potato and will be a repeate customer!
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June 2023 by Cassidy Phillips
These folks were hugely helpful when I was in need of parts for a broken futon. They seriously hooked me up and I’m very thankful. I can say that if they treat you with the courtesy they treated me you will certainly walk away feeling good. Thanks Couch Potato!
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June 2023 by Libby G.
The cover is a futon cover. Not sheets. Along with that is it was never opened. I've worked retail please. No worries I will not shop your store a will continue to tell people your practices and go to Amazon cheaper and they will return. It's a futon cover unopened unused. People are tired of hearing because of COVID.
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June 2023 by Gary H.
I needed some uniquely shaped and very specialized out door cushions which were sun proof and water proof . I supplied the difficult shaped pattern to the owners of couch potato and found there finished product to be beyond my expectations of quality. I would say that the owner of this business provides excellent products at very reasonable prices. The owners are very honorable people and I would highly recommend them to anyone who is interested in extremely high quality work for reasonable prices.
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May 2023 by Del Carmen
Jessie was amazing! He was very patient with showing us all the color and texture options. Showing us alternative lounge seats that might be of interest to us based on what we were talking about. When it finally came to order our lounge chairs , they actually only had 1 more of that type in stock, it was getting discontinued. He got on the phone, saw that I really wanted the pair, asked his designer about it and his designer was kind enough to make me another one for the set!! Said it would be done in a few days, took less than 48 hours ♥️ very kind, thank you for our new lounge chairs Jessie! You guys are the best!!!
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May 2023 by Breanna G.
we stopped in after passing by and just to look not thinking we would actually buy our couch for our new home. Jesse was fantastic with working with our budget and setting this up for us delivery wise and was so flexible! thank you for your outstanding customer service and for coming and setting up our couch for us! we will definitely go back for filling up our new home with furniture to make memories with! thank you!
