This CVS location is noted for its convenient hours and parking, staying open late for various needs. Customer service experiences vary significantly. Some staff are described as extremely helpful, friendly, and willing to spend extra time to resolve issues, providing great customer service. Others, however, can be perceived as rude or unhelpful, particularly regarding insurance matters. The pharmacy itself receives mixed feedback; while the technicians are often friendly, there are reports of recent issues with pharmacists, including prescription delays, questioning, and mistakes. Some customers feel the location may act as a training site due to frequent staff changes. The store promotes self-checkout, though assistance is required for alcohol purchases. Customers appreciate the ability to use savings cards and coupons for significant discounts. While some have had horrible experiences at other nearby CVS stores, leading them to prefer this one, others express hope for improvement given its role as a neighborhood pharmacy.
If you pick up meds consistently from cvs I highly recommend getting the app to check out faster!
May 2024
One girl very sweet and helpful,but next day different girl rude answered phone "Yes?" Then she didn't want to call Medicare to resolve Ins. Issue on the end. Just transferred from Kimball CVS. Might need to go back to Michael.
March 2024
Why aren't you participating in the Wendys 5 for $5?-Why is it 6$ or 7$?