CVS

Most Recent Comments

• July 2025 by Deloris Taylor Nyc
  This store has the stench of backed up sewage 😡The staff is friendly and helpful but the store smells awful. I’m shocked this problem has not been resolved
• July 2025 by Russell Quan
  I'm from Las Vegas, staying a month. My meds won't last that long. Went to this CVS and Kimberly went out of her way to make sure my prescriptions were transferred to this location.I was given a time to pick up and they were ready as promised. Fantastic effort by everyone.Thank you again Kimberly.
• March 2025 by VoicePanda “V.P.”
  The pharmacist David Walsh, super incredibly rude person. Came in to ask some questions, and got ignored, scoffed at, among other things.
  I don't come to this cvs for MY prescriptions, and id be hard pressed to do so.
• March 2025 by marissa martz
  I have to say the last few months I didn’t know the issues I was having filling my prescription was due to my ins. This month it was even worse with the ins., but the pharmacist in charge helped figure out a solution and then not only followed up, but followed through a few days later!! Let’s remember communication is key, working in healthcare is not easy by any means ( I know this firsthand working as an overnight home health nurse). Thank you to the pharmacist and the pharmacy team for being so helpful and understanding!!
• December 2024 by Amber Vert
  Yo, the team at this CVS location is legit fire! Manny and Charlene straight-up hooked me up and made my whole visit super chill.
  
  Manny totally knew his stuff - dude is a total pro. He l fairly handled a problem I was having with a price check. I guess he made everything right and honored the price that it was advertised for super awesome Appreciated that big time.
  
  And Charlene at the register? She's the MVP, hands down. Super friendly, got me checked out quick, and just had a great vibe about her. Made the whole experience way better than your average CVS run.
  
  These two are killing it - great representation for the CVS brand. If you need anything from this spot, definitely hit up Manny and Charlene. They'll take care of you right. Highly recommend this location!
• December 2024 by Juan Ramirez
  Great custumer service all the time.
• August 2024 by mary mata
  The Store on Telegraph had a Manager for one thing needed to invest in some deodorant his body odor was very offensive, but he should definitely watch his tone when he speaks to a customer as well as his disturbing condescending demeanor … the employees were Great but very quiet, I can only guess what the or who the problem is..not a very good atmosphere to be in and it shows through the robotic function of their employees… very sad… seems he needs to be CHECKED
• June 2024 by Amethyst Erickson
  I went to pick up pictures and the cashier was exceptionally rude when asking about the order to find it. I said it was about the size of an average piece of paper to print out a document and she just looked at me with a rude look on her face. I said it was 8.5 by 11 and she just shrugged at me and turned around. Janice I hope you have the day you deserve.
• June 2024 by Jody Lou
  I’d give 0 if I could! The pharmacist (Asian lady, don’t know her name) is completely rude and condescending. I am a nurse (not like that matters, she should treat everyone with respect) and know how stuff works. She accused me of picking up a prescription for my daughter that I NEVER picked up (I picked up a different one that day for my daughter) so I had to get in contact with her neurologist at children’s hospital to put in a new prescription so my daughter could get her epilepsy medication! That if she misses, she will have a seizure! This pharmacist HUNG UP ON ME!! She needs to be fired and find a job where she doesn’t work with people or have to deal with them to get medication to live! I’ve never left a review in my life but the way she was, I feel I need too!
• January 2024 by Scotti Linden
  This was the best day ever for saving money and coupons made it fantastic!! ? The best part was after returning one item. The other item was free, and because of all the coupons that made it extra special for a great Hanukkah. And Christmas present to myself☪️??
• May 2023 by William W.
  The pharmacy at 5900 Telegraph Rd. CVS is the worst customer service I've seen in all of Ventura County.The pharmacy clerk as well as the leader ship. Pharmacy management is obviously overworked and understaffed. I came to them today with a discrepancy in a prescription from a doctor, after consulting with anthem Blue Cross, the issue was reviewed that the pharmacy was under issuing the asthma medication causing the insurance coverage to not cover the Rx. In a respectful attempt to explain this to the clerk I was instructed that the pharmacy wouldn't research the issue. I informed the clerk that "I would potentially be leaving their service and going to a different pharmacy if they weren't willing to work out the lapse".The clerk informed me, "I'm okay with that". I asked to speak with the pharmacy manager upon her response. The clerk put me on hold for 15 min and then came back on the line to inform me that she reviewed my file and that the last dr had sent in an RX for a short supply and that was all that they could do. I explained that Anthem had stated that they were only covering the 90 supply and that I still needed to speak with the manager. I was informed by this clerk further that the manager was administering a vaccine and couldn't speak at that time.As she told me this I was parking my vehicle in the parking lot. I walked in to the store while I was on hold and past the empty vaccination stand. There we're no customers in line, no vaccination customers waiting in the 15 minute chair after vaccination. There was one person dropping off a script to the male technician. I watched the manager lift the phone and take me off hold and I informed her that I had walked into the store. She met me at the counter and continued to speak to me with the same distain that the clerk had shone just a few moments prior. I explained the problem that I was experiencing and that I had spoken with my insurance and found out that the problem was in the daily dose being issued by her pharmacy. Then I explained that the clerk was more that eager to let me walk away as a client instead of looking into the problem further. She said she was standing next to her and agreed also to let me walk away as a customer...That they were not going to try to solve the issues from the pharmacy perspective. I'm personally finished with this store. The work force is obviously under staffed and under a lot of pressure. The leadership is in no better condition. Their customer service is in a shambles and this is a recipe for mistakes. I would never trust an establishment that chooses to treat its clientele with such disrespect and disregard.
• April 2023 by Michael Lugo
  The Pharmacy is terrible. Under staffed, rude, no empathy for their customers, they are always behind, constantly getting orders wrong. Most recently my wife called to get a prescription filled, they previously filled the last prescription short and when my wife told them about their mistake the female pharmacist says rudely, well you should have counted them. Excuse me but isn't that the person whose operating the counters job. Try using it correctly, get trained on it properly. So she says she's going g to check the camera and call back. Yeah right like they're going to be able to see any mistakes made a month ago. So she says she checked the camera, which shedidn't. Then says theirs nothing she can do about i. Yes their is ....fix the problem, make it right. But no she rudely blamed it on my wife. I cant even begin to tell you how upset i am with you rude peopleNow my wife has to go without her very important medicine for another month because of your mistake. This is beyond terrible, its literally sickening..
• March 2023 by Mike Lugo
  Every time I come here they never get the info correct. Rather than figuring out what is taking place with theDoctors instructions they just send the prescribed medication back. Then you get there and they give you some excuse that it wont be ready till later that day. Forget the fact that you left work to pick it up and have to go back. And they rudely tell you I have a lot of other people/prescriptions to take care of. So what! Why are they more important customers than I am? You created the problem yourself now your trying to turn it on me. Sorry handle my prescription like you're gettin paid to please. Enough already. Loosingmoney with their in
• December 2022 by Carol Slater
  I have to commend your two employees who worked in the Pharmacy this morning. 12/26@ approx 11:00 a.m. One was the pharmacist. They were slammed with customers (it’s flu and RSV season) in addition to Kaiser sending all their patients there for Rx. These two women were professional, moving like lightening and friendly.You can be proud to have them work there!
• November 2022 by Howard Y.
  If I could give it zero stars I would, the pharmacy is a joke, never enough help.. never enough cashiers up front, the store is usually out of most items I need... Oh how I 'long' for the days of Longs Drug Store...