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September 2021 by John R.
Please be careful when opening a IRA (within a Trust) with this 'Bank'. My mom opened an IRA and had a good relationship with this bank (Ventura - Telephone) and the CD that was within the Trust. Mom died and the bank told us that it would be no problem to transfer the IRA to an Inherited IRA (not to First Bank). That was three months ago and still no action on their part. While they were earning interest on my moms IRA (CD expired), they just wanted more and more information and stalled until today. So now they will finally transfer the money. So, please, do not give this bank your money. If I can save one person from having this happen to them, this review will be worth it. This is the first negative review I have ever given. The management would not even look at my paperwork .. It was their way or the high way (they had the money and time to drag it out further). Thank you for your time.
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January 2020 by Alan K.
Awesome customer service if you own a small to medium business. Good pricing. Super friendly staff. Decent free Keurig coffee. They go out of the way to make you feel special. I have been with them for 5 years and when I needed something special we're very accommodating.
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January 2020 by Nugdeep S.
I love this bank! Customer service is amazing and the whole staff is so welcoming! I'm so glad I switched to this bank.
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September 2019 by Brian S.
Great customer service. Always professional and helpful. All tellers are personable. I'm glad I switched to FB.
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August 2019 by Susie Smith
Excellent service.
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June 2019 by Betty Murray
No consideration. I've almost had 2 accidents there because one of the tellers parks a big SUV against the walkway right in front where It blocks the view of me and other drivers when trying to leave the adjacent parking spaces. I 've shared about it with them,but nothing was done so I have to park across the parking lot to avoid a possible accident. Since i've had several security issues there as well, i'm looking at other banks
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July 2017 by Andrew Mansfield
Good customer service in a personal and caring environment.
