White Cap is a business that provides a mixed customer experience. While some customers report receiving excellent service from friendly and helpful staff, others have encountered rude and unhelpful employees who seem more focused on internal communication than assisting customers. The business is known for its quick and efficient service in loading and supplying customers, particularly those with home improvement needs. Overall, the reviews suggest a business that is capable of great customer service, but also has room for improvement in consistently delivering a positive experience.
Walked in, greeted quickly by a very cool guy, sent to the back & loaded super quick by another cool guy. Great service.
February 2023
Rude employees!! They do more talking on there radios, and to the other employees and you just stand there waiting. Not one person ask if you need help and when you ask they snap back you'll need to wait. WTH
February 2022
Worked there for years .they really cared about customer service went above and beyond to get contractors what they needed
