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May 2022 by James S.
Poor experience, bought a product, realized just A FEW MINUTES LATER it was not the right item. they refused to return the item. What? Not taken out of the wrapping at all. I think this would be a no brainer for customer service. I will never shop here again! Any time I come in here the service is terrible.
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February 2021 by S Kersting
Took 2 hours to unload 2 pallets. No room for a 53’ truck to maneuver Terrible location
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September 2020 by 1990 LX
Omar is great, does what he can to help. Thanks
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May 2020 by steven Mendoza
Tino is the man. Best customer service this side of the Mississippi hands down.
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August 2019 by Bob S.
Disappointed, went in to spend some money... walked around for about 15 minutes and not one person asked if they could help me. CUSTOMER SERVICE WHAT. Been 2 months since I wrote this and no one has bothered to try and rectify the issue. PATHETIC
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April 2019 by AUSTIN AIR
Love this place!
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October 2018 by Lior Shany
Best Service.
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April 2017 by The Republic
Top notch service!
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April 2017 by Dave Kerr
Tino was great!! My experience with Johnstone has always been excellent.
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April 2017 by Jed Graham
Very Rude Manager sold me wrong parts and wouldn't exchange them then tryed to sell me 2 more wrong ones No Exchange or Refund even though he picked out wrong Parts for me ! Never told me No Refund or Exchange then lied about it DON'T GO HERE RIPPED ME OFF!
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January 2015 by Charles R.
Johnstone supply is one of the main sources for hardware and replacement parts in Ventura. They beat the box stores hands down and carry great quality contractor tools. Service and delivery is a snap. I have never been let down by them in 15 years. The soapmaking is next door as well and you can not beat the combo of the two.