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February 2024 by Riona7
We came in for help with our car battery. It had been giving us trouble for a while, and the other shop we visited kept insisting there was nothing wrong with it. At O'Reilly, an employee named Alfonso found the problem immediately and took care of it quickly. He was friendly, professional, and knowledgeable. O'Reilly will be our new go-to, thanks for the help!
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February 2024 by Chad Ryan
Very friendly and very helpful. I go here for some of my vehicle needs.
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February 2024 by Robert Alexander
I’m telling you - these guys are ON POINT!I was told by a mechanic that I needed a new battery and after doing research, I came across these guys.I must tell you this first… I went by their other location in Downtown and it seemed like ‘they were just doing their job’. They meant well and truly meant no harm.I just didn’t notice as much proactivity and showing the type of service as this location did!I called up this location and Alfonso (the manager) picked up the phone HIMSELF!The other location said that they didn’t carry my type of battery at all! That wasn’t the case when I spoke with them originally on the phone… how annoying!When I spoke with Alfonso, he was beyond personable - no matter how busy they were over there. I immediately drove over and noticed how busy they were.STILL - he took the time to speak with me and regardless of how busy they were… he not only found the battery in-house… he gave me a price breakdown and…HE INSTALLED IT HIMSELF!Personable, professional, on-point and doing things right. Now THAT’s what I call customer service.I wish there was a 500 stars out of 5.Please do yourself a favor and give this guy some props. He’s running a mighty fine establishment!Keep up the fabulous work Alfonso! You are absolutely incredible at what you do!!
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February 2024 by Robert A.
I'm telling you - these guys are ON POINT! I was told by a mechanic that I needed a new battery and after doing research, I came across these guys. I must tell you this first... I went by their other location in Downtown and it seemed like 'they were just doing their job'. They meant well and truly meant no harm. I just didn't notice as much proactivity and showing the type of service as this location did! I called up this location and Alfonso (the manager) picked up the phone HIMSELF! The other location said that they didn't carry my type of battery at all! That wasn't the case when I spoke with them originally on the phone... how annoying! When I spoke with Alfonso, he was beyond personable - no matter how busy they were over there. I immediately drove over and noticed how busy they were. STILL - he took the time to speak with me and regardless of how busy they were... he not only found the battery in-house... he gave me a price breakdown and... HE INSTALLED IT HIMSELF! Personable, professional, on-point and doing things right. Now THAT's what I call customer service. I wish there was a 500 stars out of 5. Please do yourself a favor and give this guy some props. He's running a mighty fine establishment! Keep up the fabulous work Alfonso! You are absolutely incredible at what you do!!
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February 2024 by savvy Matthews
Super helpful. Josue specifically helped determine what my issue was and took care of it without me having to lift a finger! Would highly recommend.
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February 2024 by Chris Huelsman
In and out no long wait from my experience.
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January 2024 by Alecia Locke
I went in last week needing a battery for my car. Nick carried the heavy battery for me while I held my 2 year old. I didn’t realize that my car needed that battery then and there. Nick was super helpful and kind and said he would absolutely help me change it! I’m usually pretty handy but I didn’t have my tools and I had my daughter in the car. I’m super appreciative of his help and I will always go back for my cars needs.
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January 2024 by Stacy R.
I needed to buy a new battery for my Toyota Highlander and have it installed. My son recommended O'Reilly Auto Parts. I was helped as soon as I walked in and greeted by Alfonso, who gave me my choices for replacement batteries. He so kindly told me where to park so he could install it for me. He checked that it was charging properly and gave me information about my car returning to factory settings. This was an excellent experience due to excellent customer service and convenience! There was no fee for installation and I drove away with confidence that my car would start. This will be my go-to for my vehicles auto parts.
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November 2023 by Steven F.
THE BEST Auto Parts store in the entire county of Ventura BY FAR! I have been to over a dozen Auto parts stores in Ventura, Oxnard and Camarillo. No store comes even CLOSE to this shop! I have been coming in a lot with questions and also renting out tools to work on my Mercedes. Dominick & Nick have been SO freaking nice and friendly and EXTREMELY knowledgeable! I have been to every single auto parts store in Ventura, a few in Oxnard and a few in Camarillo. Not just O'reilly's but Autozone, advanced, and other auto part stores. I have never had such friendly and knowledgeable people to help me. I'm serious when I say that NO Auto Parts shop comes even close to how amazing this shop is with its amazing staff! Thank you SO much again Dom & Nick !
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September 2023 by Robert Andrews
I ordered a part here at this location, and when I went in to grab it the next day. They didn't have any idea of ordering it.
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September 2023 by Monique L.
I went into O'Reilly's in desperate beer for a car battery. The manager, Alfonzo checked my battery and sold me what I needed. They were very busy so there wasn't anybody to help install it, which I really needed. He offered to call a local place and did so. When that place was closed he pulled his only other employee to help me, Jorge, because he could see how much help I needed. I feel this store went above and beyond to help me out in a bad situation.
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April 2023 by Judy Weigand
Jonathan was verry helpful in taking care of my needs for a comfortable car cushion.
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April 2023 by coachgeofft
fast great service by knowledgeable employees. Only auto store I go to for anything. Thanks guys for all the help with my batteries!
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February 2023 by Kevin Sanders
$107 for 10 lug nuts when Rock Auto has them for $80 for 20. Straight Rip Off.
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November 2022 by Partial To God
I would give 10 stars if I could. My car died today in the parking lot behind the store. Jesse walked with me to my car a parking lot away, jump started my car, and had me drive it to their parking lot so he could test my battery. As someone who had been a mechanic for many years, he had the knowledge to diagnose the problem and advise me what to do from there. He was spot on. Jesse, the woman behind the counter, and the gentleman standing outside were all above and beyond committed to being helpful and kind. I will definitely keep O'Reilly in mind for all future auto part needs. Truly, these three people really blessed me today and my prayer is that God blesses them tenfold.
