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February 2024 by Zig zag Man
GOOD CUSTOMER SERVICE... GOT HELP TO CHANGE MY TURN SIGNAL LIGHT ? QUICK, PROFESSIONAL, GOOD SERVICE DEFINITELY RECOMMEND IT TO EVERYONE OUT THERE ??
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January 2024 by Darrel Wilson
They installed a new bulb in my headlight and were really helpful and kind.
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December 2023 by Bob VanDerSluis
Oh oh oh O'Reilly's Auto parts
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September 2023 by Thomas McKelvey
Called for an in stock manual for a '92 Ford Ranger, kid had to ask 3 times what I wanted before I had to tell him it's a book. Had me on hold so long, I was browsing the aisles after locking down my truck, only to be told by him that they no longer sell manuals. Sure isn't Pep Boys. I'm done with O'Reilly Auto Parts.
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July 2023 by Eli Lund
Great customer service. They usually have all the parts I need.
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May 2023 by Steven F.
Best auto parts store in Ventura County. The staff is extremely friendly and knowledgeable. Guadalupe let me exchange the taillights and was very nice about letting me try 2 different bulbs so they wouldn't flicker. I bought some headlight bulbs online and they were the wrong size and wouldn't fit and the fog lights I bought kept flickering. Joseph was extremely knowledgeable and helped me try and put the lights on. He was supper nice and friendly and very patient with helping me and educating me because I have a Mercedes Suv and everything is different/difficult on it. Thank you Joseph for all your help. I will definitely be coming back and recommending this place to all my friends and family!
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February 2023 by Katie Berg
Staff was ready as soon as u walk in the door but the outside transients is a bit excessive!
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January 2023 by Vladimir D.
Hard to believe that someone could have so little knowledge about cars and work in a auto parts store.
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January 2023 by Vic Cards
Went to O'Reilly's for a headlight bulb, I was so impress with Joseph's customer service. He deserves a raise. People like him makes me want to go there for all my vehicle parts. Surely recommending that place to my friends and family. Thanks Joseph for your help?
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November 2022 by Buddy Asmr
Two guys working tonight refused to help me install windshield wipers that I purchased in store. A customer behind me in line heard the cashier be so rude and decided to help put them on for me. This location is absolutely pathetic!!!!!!!
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October 2022 by Ethan Boyle
I've never had one problem going to O'Reilly's. They have a great staff and a good part selection. What they don't have they can get. Nothing against O'Reilly's but it was a large homeless population that wonders this parking lot, so secure your cars before going into the store.
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September 2022 by Hevee B.
In and out, they did not stock a specialty spark plug unfortunately, and could not cross reference to an in stock option. As a side note, I acknowledge that this is not Santa Barbara, but someone needs to do something to clean up this area (shopping center). It cost me 5 bucks in panhandlers just to get to my car. I can, so I do. Just gets old.
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September 2022 by Mike M.
I am a loyal O'reilly's customer but, today was one of the worst autoparts experiences I have encountered...maybe only 2nd to Pep Boys (NEVER have gone back to one since). I needed a car battery, looked online and the store I normally go to on Main st. in Ventura showed to have it in stock. Arrived and left car running due to battery issue just to find out that they in fact did NOT have a battery. The explanation...shows we have 2 in stock but, we actually don't. WTF? I don't know if that is an O'reilly corporate/website issue or store issue. So, employee said other O'reilly store in Ventura had 4 (I had him call to verify). I do go and they do have the battery. I ask to have it installed as I had no tools and I turned the car off because, you can't see car from inside store (like 1st store). The Asst. Mgr (Abner) tells me...we don't have anyone that can do that for you. We can call someone because the battery states professional installion recommended and car will need to be coded with a scan tool...BALDERDASH! It's a car battery for an 18yr old car (2004 Mini Cooper S JCW). The battery has been changed before (6yrs ago)...remove neg then pos, connect pos then neg...easy. Then another employess states it's a 'Courtesy' we offer. Evidently NOT, if you won't do it for a US Navy Disabled Combat Veteran. What if I was a woman would they been able to install it as a 'Courtesy? Abner then plops a bags of tools on the counter as says you can use these (so, it wasn't lack of tools, even though it was missing 10mm and a normal phillips screwdriver). With what I was given I was able to do it with a channel lock wrench ( I worked with aircraft while in the Navy so not difficult). The lack of professionalism and the incredible lack of customer care/relations will most likely prevent me from going to this particular store in the future.
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July 2022 by Ronald W.
Friendly staff, my check engines light was on and he used his plug in gun to diagnose that my o2 sensor was bad. All for free! Rare these days, thank you again
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July 2022 by Turkey B.
Great service. Friendly customer service. They honor there were in he's quite well. I like this shop. Thank you very much
