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August 2023 by Cuba O.
These guys could give two shits about their jobs. They don't acknowledge anyone and walk straight past you. Always have attitudes and staring at their phones. Y'all clearly are grateful to have a job in this economy.
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August 2022 by kaia m.
Today I walked into pacsun and i was welcomed right as soon as i walked through the entrance. The manager was so attentive and informative. I would definitely recommend getting jeans from here 11/10!!! they also let me know all the sales that were going on at the store.
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June 2022 by Sophia F.
this pacsun sucks. one worker was so rude. they don't do their jobs and it's small and dirty.
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June 2022 by kaia moore
This location is amazing! Staff is always so attentive and makes me feel like I’m their friend, super honest and helpful when picking out clothes, even suggesting outfit ideas to pair with the item.
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June 2022 by Jazmine M.
I came here with my boyfriends sister and there were two girls working here who were so rude not even acknowledging us and I was like ok? I brushed it off and moved on and we needed help but they just looked at us kind of mean so I was like let's go they don't deserve our business. They were just sitting on the counter while on their phones laughing and chatting
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August 2021 by Andrew A.
Shey was super helpful when my daughter was looking for new jeans. Made us feel like royalty.
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July 2021 by Andrew V.
Great store, the atmosphere is great and the people are so genuine and friendly. The store had so many great options and they had a exactly what I was looking for !
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March 2021 by Theresa Z.
I went in to try and find jeans that fit my 11 year old son, it's so hard to find him jeans that fit he's big for his age and jean shopping has always been a pain but thank god for this amazing super hero of a worker Michael, he was so helpful and attentive he brought my son every size and style jean you could imagine until we found the perfect size!! Thank you Michael your customer service was superb and we will be shopping here again.
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November 2020 by Tammy S.
Walked in tonight to grab a gift and everyone was incredibly kind and welcoming. Christian (cool green hair) helped us pick a gift for my sister and went above and beyond trying to figure out what it was we needed. We were also helped out at the register by a kind guy and girl. We will definitely be back again!
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November 2020 by Olivia W.
Super friendly and helpful staff! Store had great vibes & nice music. I really appreciate that they don't bombard u with "hi welcome & ramble off all the deals" when u first walk in they are a bit more relaxed but still professional and informative. Katy checked me out and she was so wonderful! She told me it was her 3rd day and I was pleasantly suprised, she treated me with immense kindness and it was much appreciated!
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November 2020 by D C.
I took my granddaughter to get new pants. It was my first time here and we were happy to see so many nice clothes for young ladies. Shey helped my 13-year-old granddaughter get pants that were her size. While my granddaughter tried on the pants Shey made sure to check in on her to see if there was anything else she needed. Shey was very patient in helping her. We left with many pants and I had a very happy granddaughter.
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October 2020 by Colleen G.
I just left this store. My daughters 18th is in 2 days. I wanted to get her one outfit. I was approached by Christian and he helped me find not just 1 but 3 outfits. Love his positivity and confidence. Dont be thrown by his green hair....come to find out, he's the store manager! He definitely knows what hes doing!
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November 2019 by Daniel M
Good clothes good deals staff can be lazy and not helpful sometimes
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August 2019 by Maribel M.
This isn't my first time that I have an issue at this store, but this past Sunday August 18th around 4:30pm I went inside the store to do a return. There was a long line I didn't mind it was on a weekend, but once it was my turn to be next and I told the girl that I needed to do a return she told me " We can't do returns right now " I responded why? She said " Our system is really slow and we are really busy and I need to help these customers in the line first so please move aside " I responded back " I'm a customer as well and I have waited a really long time in this line, plus it's back to school season the line is never going to get short " Her response was " We have a location in Camarillo "... I don't care if they have a location in Camarillo, I drove 2 hours to come to this location. The employee brought the manager over and the first thing the manager said was " Is she mad ? " the manager was no help either, instead he started helping the other customer and told me to move to the side that they will call me over to help me with my return once they have helped ALL the customers in line first. I work in retail myself and I've never told a customer I can't help you with your return because I have a slow system and I need to help the customers in line first. Honestly PacSun get some faster systems for this location and new staff. Worst customer service ever! Last time we shop at PacSun. Lastly teach the employees how to give change back, the employee gave me $44 instead of $64 all because she was chatting with her co worker.
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July 2019 by Doug Christiansen
Not a typical clothing store. Doesn't carry name brands, looks like china knock off type clothing.
