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March 2024 by Nancy Jones
No waiting. Elva very efficient and friendly.
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October 2023 by Nicole Warner
Quest borders on malpractice!!! They do not even acknowledge people waiting. You literally just sit in an empty room not even knowing if they can get you in. This is a joke. Can't quest afford to hire receptionists!!!!! SO UNPROFESSIONAL!!!!!!! There should be some agency to check these places out!
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July 2023 by Zoe Odinsdottir
AMAZING job by Jessica! Seriously - that was the smoothest draw I've ever had, and I find myself in awe of how quickly, efficiently, and non-invasively she does her work!*Thank* you for making my day great, and for setting a standard of comfort that I can't help but judge any future draws by. You ROCK.
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May 2023 by Isaac Brown
I’m an elderly man and need a lot of blood drawn for different reasons thorough out the year…. I choose to go the Vons on Telegraph Rd in Ventura because I enjoy Jessica doing my blood draw! She is so gentle drawing the blood , very patient and always takes time to make me feel comfortable! Great person on a personal level and professional level as well ! It’s nice knowing she’s always working at Vons and I’ll get her every time I need blood tests! At 88, I’ve had a lot of blood taken and she’s the BEST!! Try her you will be hooked!! I didn’t feel the needle at all great at her job
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May 2023 by Corinne Pemberton
Jessica is the best! No pain, friendly and knows her stuff !! Great person w years of experience! She is VERY BUSY AS I feel QUEST OVERBOOKS HER….Regardless of her busy, non stop customers she’s a professional and treats me wonderful every time! It’s always smooth and painless and enjoy her personal bedside manners! Try her you will be impressed! Vons on telegraph rd in Ventura ca
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October 2022 by Vanderkooij, Susie V.
I won't go anywhere else, this lab is my favorite. I have a fear of blood draws, but not with Jessica. She always is compassionate kind, patient and makes it easy. I truly appreciate her!! She is super positive and takes the time to help you and make you feel at ease..... thank you Jessica!!
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July 2022 by Margie cruz
Schedule appointment for loma vista site, check in..message state appointment at different site. So map quest.. get directions get shopping center driving around.. No signs of Quest site. I asked Vons employees if they know if there a quest diagnostic site.. she said “yes” it’s inside way in the back by pharmacy. So check in machine.. message pop up stating we are late by ten minutes.. where we drove around in parking lot looking for site. Explain to lab Phlebotomist, her reply was sorry she taking break from 2-2:20. No sign for quest diagnostics site.. not our fault
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July 2021 by Jettpunch
Such a perfect quick experience! Jessica, I think was her name, was so absolutely wonderful! So friendly, and fast!I have blood drawn very often, due to an autoimmune disease & have many bad experiences. Very thankful the Petit/telegraph one was closed today. I will never go anywhere else for my labs!
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June 2021 by crystal Munoz
If I could give no stars I would the girls there are so rude go to the one in loma vista it better with out appointment right there at vons it always with appointments and there never busy to be by appointment they don’t even try to help you if you don’t have an appointment there just plain rude there busy to them is just sitting there in the little room they have especially if it emergency cause the doctor has to check your health I don’t agree that you have to appointment for your health that just my opinion
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June 2021 by Karen Amescua
Jessica is so great, very kind and personal. She did great with the blood test, didn't even feel it and was quickly done, great job!
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April 2021 by Nikkolette Perez
My 5 star rating is because of JoyceToday I visited this location for bloodwork. Joyce was wonderful and very helpful and professional. As of this week appointments were changed to every 10 minutes which from a customer's/patient's point of view is very unethical. It's nearly impossible to provide a perfect patient/customer satisfaction experience when appointments are stacked so closely together in a small office with only 1 phlebotomist. Some labs take longer than others and some have to provide a urine sample. It gives no time for patients and phlebotomists to have a proper individual experience, stresses the phlebotomists out leaving room for error(due to being rushed), and possibly ruin the agency's rapport with its patients. I can't stress enough how wonderful Joyce is. She handled the backlog of patients very well and professionally as well as efficiently. She and other phlebotomists do not deserve such a high stress environment. With appointments being stacked so close and patients being brought back late for appointments, the phlebotomists have to deal with the repercussions and it's not their faults. Please look into this.
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February 2021 by Amanda Sanchez
Joyce was so kind, patient and helpful! She took my blood and did all the correct reporting when my doctors office messed up the order. I truly appreciate the time and effort she took to make sure I could my blood drawn. I’m usually a very hard stick to get blood out and she did it in one go and don’t do well with blood. She kept me comfortable and distracted so I wouldn’t feel a thing. Thank you so much Joyce for your kindness and help!
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January 2021 by Mark Bowlesinski
I think the gal's name was Jessica that drew my blood and she was not only really good at what she did she was really nice! This is a great lab to go to!
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January 2021 by Hadeel Alhadad
Joyce is great at what she does ...thank you ?
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December 2020 by Scott Jordan
Definitely my best experience having my blood drawn. Joyce was exceptional!
