Sephora at Kohl's Ventura is a welcoming beauty destination offering a wide selection of products from up to 125 brands, including popular names like FENTY BEAUTY, Rare Beauty, and Sephora Collection. Customers appreciate the friendly and helpful staff, with many highlights on the excellent customer service provided by team members. Natalie, in particular, is praised for her patience, helpful suggestions, and willingness to assist with skincare and makeup needs, making clients feel comfortable and supported, even when they are new to makeup. Jessica is also recognized for her knowledgeable advice, especially in color matching and product recommendations. The staff's approachable demeanor helps create a positive shopping experience, whether customers are exploring new products or signing up for rewards programs to earn points and redeem gifts. The convenience of shopping inside Kohl's allows customers to combine their beauty shopping with other errands, though it’s noted that online order returns are not accepted at this location. Overall, visitors enjoy a friendly, helpful environment that makes beauty shopping easy and enjoyable, with many choosing to visit this location over other Sephora outlets due to the quality of service.
Miriam at Sephora helped me at the check out. She was so nice and friendly, and helped me finish up setting my account so I don’t have to enter my full email and just use my phone number. I usually avoid going to stores and shop online but I will be definitely be visiting this location in person more often :)
December 2025
Karina was so nice and helpful! She helped me shade match and find multiple products, and was so sweet when listening to my needs. I usually don’t write reviews, but I was so happy with my experience.Thank you Karina!
November 2024
Natalie, has been very helpful through my skin tint journey. She offers really good suggestions and is very patient when helping. I appreciate good customer service which is what she provides!
