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March 2024 by C Emanuele (Ventura Vibes)
This location is ALWAYS very low on stock, it's been far too long to be using COVID as an excuse, just order more product. Also, the return/exchange policy is horrible. By the time you get around to using a new product, the exchange policy has expired and then you are STUCK with a product/color you don't want. It's awful!! Will no longer be buying my products from Sephora.
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March 2024 by o_o
Girl wth. It's giving me war flashbacks to Desert Storm the way they got the perfume in there choking you like a chemical weapon. It's very jarring.
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February 2024 by Damarita Ortiz
The store was a bit messy and short of products but the staff was friendly
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February 2024 by Joyce Lister
The staff was very friendly and helpful. I was able to try on a couple of mascaras.
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December 2023 by Lizeth Estrada Rivera
Excellent place, 100% recommended. It should be noted that I am not a person who knows about makeup since I don't do much makeup, I arrived and asked for assistance from a makeup artist, they attended to me very quickly even though everyone was very busy, they were super respectful and they clarified all my doubts, Alex, who assisted me, was super attentive and I was truly very pleased with my purchase. I will definitely return to this store without thinking twice.
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October 2023 by Michele Finn
I love all Sephora's, but the staff here are great. They are very accommodating. I came in right before closing, looking to get my color IQ done because I'm sick of buying foundation that doesn't match. And even though it takes a couple of minutes, the girl was so friendly and not rushed and was very pleasant. I can't say I would have been that pleasant with someone coming in right before closing! But she was great. She did the color IQ and then uploaded the result to my Sephora account profile and now when I go to the website, it tells me my match in whatever foundation I'm looking at. Such a great service!!
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September 2023 by Neal Benson
Came in here with my daughter on her birthday to look for some make up for her. I think they were going to give her something for free. I was in there for about 10 minutes and started to cough because of the smell. You can tell that all of the stuff it’s just basically chemicals
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July 2023 by Maggie Godinez
Very, nice place very friendly guys doing the hard work
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June 2023 by D L.
I have to say - this is the BEST Sephora in Ventura county!! I've been here twice in the last week and all the staff are genuinely fun, friendly, helpful, and professional!! Skip the one at Kohls, this is the spot. Kohls never has things in stock btw - go here!
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May 2023 by Layla Rose
They are so kind I was 11 when I got my fist foundation. From there they were amazing. But maybe the prices can go down a little, other wise great service.
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April 2023 by szanne perry
They have a huge selection of skin care, make up and more -And there is always an associate willing to help you find what you need plus they are always friendly
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March 2023 by Angelina Ramirez
I visit this Sephora 2 times this week and both experiences were so good , my first experience I had been helped by branden who helped me pick out the perfect foundation & concealer on the 1st try , he also did my eyebrow wax & left my brows looking so clean & full he was amazing ! Second experience was with another gentleman named ALE, his customer service was probably the best customer service I’ve ever gotten there (also with branden as well) he was patient with me & he helped me pick out so many things , he didn’t make me feel rushed & that’s what made me feel comfortable asking more questions.
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March 2023 by Oscar Bautista
They have good prices and everything to my daughter needs and the personal is really nice
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February 2023 by mike lazarus
I didn't buy anything. The people seem okay. It was crowded and not too many people wearing masks.
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February 2023 by Araceli A.
Went in last week to get color matched and a really sweet girl named Pricilla helped me out. The foundation she matched me with is perfect!
