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March 2024 by Cindy Reinwald
On multiple occasions the websites says open but you get there and a hand written note says closed. Today it was closed to “catch up on a lot of Amazon returns”. A wasted trip.
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March 2024 by Old Dog
No answer, can’t track package
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February 2024 by L Pala
He is very organized and knowledgeable. Love this place.
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January 2024 by Susan Scofield
The best service ever! Even if I am shipping to 2 different addresses for holidays or returns to Amazon! Love Don and Ruby.
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December 2023 by Lisa Heshejin
Website advertises this location is open until five. I arrived and there is a handwritten sign that they close at three. Update your hours on the website or keep your assigned hours that are advertised.
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May 2023 by Karen Hendrick
I have been going to this UPS for over 15 years.Don is such a gentleman and he is fast end efficient (and patient when I come in with multiple items to send back to Amazon!).Location is perfect for me as well.He deserves a 5-star rating!
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January 2023 by Bradley Sutton
These owners are awesome. My favorite UPS store from here to Vegas
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October 2022 by Craig Shaw
I did a Amazon return at this location. Amazon said they never received it and charged me back. No answer when I called this location. Beware
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July 2022 by Granger Adams
I had a particularly unhelpful experience at this UPS Store location and I will never return. I wanted to have an expensive coffee maker packed and shipped. There was one drop of water on the outside of the unit and the guy said it had water in it and it couldn't be shipped. I knew there was no water in it and I turned the unit sideways and upside down to demonstrate. Its a large heavy machine. He then said it would need to sit in the store for a day before he could ship it, to ensure it was dry. As if this would be a miracle drying process. I agreed, and after all that hassle he didn't have a box large enough. Useless and unhelpful, and not friendly at all. We went to another UPS Store nearby and had first class packing and service, without issue.
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June 2022 by Morning-Star L.
Don is an awesome manager. He's there doing it all by himself so I can only imagine. Keep up the great work Don. Thank you for letting me have my package delivered there instead of my house.
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May 2022 by Cinda Francis
Posted hours on their website are not accurate. I needed to mail something today to find out that there is a sign on the window that they closed early.
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February 2022 by Dr. Jose R. Garcia, DC
Thank you Mr. Don!He made a suggestion and saved me $56 on shipping a 38lb package. GRATEFUL!
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February 2022 by Boz S.
Guy working the store kept lying to me about the printer when I needed it for my shipping label.
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November 2021 by Dana S.
Twice I had taken Amazon returns to this drop off location, both times the guy there (owner?) made me tape up the items for shipping. I am a petite, over 60, female, and one of the items was very heavy to mansur. He gave me a very hard time about returning it. The second time this happened, I remained him that he was a drop off location for Amazon, and I shouldn't have to do his job for him. He won't give me a receipt without me taping up the box. I left with my returns and went to the UPS Store on Telephone Road. That store actually did their job, without giving me a hard time. I will never go back to the store located on Victoria Avenue. I would give zero stars, if I could.
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October 2021 by MGN
Always closed and not reflecting store hours
