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July 2025 by Robert Lord
Everyone who works there has been very courteous and very helpful with techno stuff on my phone and Amazon returns. I've been working with them for the last 10 years and they are a great group of people
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August 2024 by Juliette A
I've been using this UPS Store for almost 30 years. I use it for shipping, dropping off Amazon packages and I use it very regularly for helping and printing files from my phone. Every single customer assistant in there is so helpful, patient, and super friendly! I would recommend this store to anyone who has packing shipping and or copying needs!
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July 2024 by Ana Lucia Novak (Social Virtuoso)
The UPS Store at this location has a pleasant, kind and helpful staff. I love that it’s an all in one saving me time whenever I visit. For mailing packages, Amazon drop off, to notary and a passport photo, to having all my packages delivered here and kept safe often for weeks. They’re helpful and care about your needs. This is my go to for mailing and packages.
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May 2024 by Annette Alvarez
Good service. I like to recommend.
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May 2024 by Destiny Cervantes
I got the help I needed with friendly experience Pearl was supper helpful since it's been years I haven't used a copy machine she stepped in and made my day
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May 2024 by john Rodriguez
Quick and friendly. Helpful people and never in a hurry to get you out.
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March 2024 by Doyle San Nicolas
I sent two packages. One of them was delivered. The other one wasn’t it’s now a week later it still has not been delivered. I was only given the option to do USPS, which was absolutely inaccurate. I had another associate later on after I went into do a follow up tell me that they could have used UPS. If I wanted to use UPS, I would have gone to the USPS Location. Now I’m given a general number to call USPS, and nothing else can be done. Terrible terrible terrible customer service the individual who was helping me out was distracted by her dancing, the music in the background, other customers and her multitasking because of her inability to multitask there are issues with a time sensitive package.
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February 2024 by Deborah Herrera
Pearl at the UPS Store on Telephone & Petit in Ventura is so knowledgeable that I felt like I was at a Lawyers office while she executed our documents as a Notary. Pearl is professional and efficient while preforming her duties as a Notary. The UPS Store is set up with so many other options like printing, mailing Amazon returns and many more services. We will def it let we going to the UPS Store for all future business. Thank You Pearl
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February 2024 by Mark Smith
Good service
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February 2024 by Lisa Mahony
Ver helpful and easy to use
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December 2023 by Mary Saad
Great ups store friendly staff and short wait
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October 2023 by Sean Tamalni
They try. I appreciate it.Try them.
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October 2023 by John Latham
Al though there hours open at 830 the notary is not there til after 1130. I looked online for hours and there is nothing about them. You wasted my time on making a trip.The other part is there was issue with notary as well. First it went from being over confident to having to make phone calls to figure out a document. Then I needed a witness to say I signed and the workers refused. So they wanted to recharge me but yet not help me. I was getting super frustrated. They made a personal decision to be rude and not help. Who wants to deal with business like that. Wow. I'm glad they showed their true colors. I would love to hear the excuse of why they choose not help?So now you have wasted my time and money.Anything they do it is if it is big favor or deal. It is your job. You don't like helping customers go do something else.There is no excuse you can make to why your poorly trained staff would not help?You made my day harder and the only reason I choose to come by there is it close to where I live.I want my money back asap.On top of that. Their a complete rip off. It is $3 to scan 1 paper. Then $3 for every paper you scan. Really? This place is that hard up for money they charge that kind of price. This not printing out paper. This scanning.I hate to leave this type of review. But really am I supposed to not say anything ?I'll be contacting ups
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October 2023 by Susan Crawford
Really nice and patient people. Had 27 temu packages to return. Thank goodness they helped us!
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August 2023 by Susan McGraw
Friendly and helpful
