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March 2024 by Steven Lober
This place is awesome!
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March 2024 by Buddy Blay
I just love that my PO Box here takes the address of the store itself, so it is cleverly disguised at an apartment address, so nobody even knows that it's a PO box.
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March 2024 by Nathan Ohren
I live about the same distance from this store as to the local post office, and I choose this store, after what happened to me. There's hardly ever a line to wait in. The staff are attentive and they always say hello. They sell peanuts and popcorn for shipping, and they helped me determine the best method for shipping international.
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December 2023 by Aman Kumar
This is very good store for ups and their quality is so much better and their are also in low cost and they have free delivery option also
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December 2023 by Amy Hall
I went to get passport photos done, and they are not professional, and after the photos were taken, then they tell me it’s nonrefundable, so I canceled and left because that means that their photos get returned recalculation and they don’t stand behind them.
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October 2023 by Zoe Alexis
Like the other reviews, these people are cheats. I went in there the other day and they charged me 40+ dollars for two packages ..EACH... from california to illinois. Not heavy at all and not large at all. Online, UPS's residential ground rates say 18$ per package. This is obviously a huge price difference. They cheat you and dont let you see their marked up price until after theyve slapped the label on your package. I asked for it upfront, and he didnt give it to me. Then after he put the labels on both packages, a huge line formed behind me and I didnt want to hold them up, so I just paid and left. Will absolutely never go back.
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October 2023 by Yvonne Street
I was so surprised by all the bad reviews, I felt I needed to leave a good one! I have never ever had a problem returning any packages here, Amazon or otherwise. Ram and Sally have been nothing but kind and attentive whenever I go in, I’ve been renting a P.O. Box there for over a year now. I’ve always gotten smiles and pleasant greetings. Thank you!
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October 2023 by Carlos A Nevarez
The most rude staff I’ve met at a UPS. I’ve gone back a couple of times and it’s always an unpleasant experience with the couple that owns this place. Never coming back. UPS, if you’re reading this, you should evaluate who you sell franchise locations a bit better.For anyone else, just go to the UPS by Winco on Telegraph road.
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August 2023 by JUSTINE M
Took a package with a prepaid label and pre-packaged. The owner (I’m assuming) tried to charge me $11 on top, with no good explanation. Waste of time, I’ll visit another UPS location.
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August 2023 by Denise S.
This store does not deserve one star, I went in to get a document printed in black and white which I started the process on line just to find out it does not work. The owner had me email the document to his email and printed it. He told me they do not have the set up for customers to print documents on the machine that is sitting there in the store. He charged me $3.95 for an 18 cents print. I commented, he said the charge was because he had to email it. I should have walked out but I needed this document asap. Don't go there if you can.
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July 2023 by jose collado
it is very convenient for meI return a lot of package from Amazon and I never had any problem I also need it notary service and they were very helpful definitely I I will keep using their service
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July 2023 by Kristin V.
The owner and his wife are so nice. I wasn't sure what to expect when I signed up for a mailbox in a UPS store. However, they were always so friendly, and they would always remember my name and help me if I forgot my ID and just being kind and helpful in general. They worked with us on me forgetting some thing, and I will just say they are very pleasant to work with and willing to answer the phone whenever and send me text messages of what is in my mailbox. I very highly recommend this business.
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June 2023 by Raquel Alvarado
I will never go there again. The man there, I'm guessing the owner, always wants to charge me for a free Amazon return. When I told him it was supposed to be free, he said it depends on the type of return. I read him the instructions I got from Amazon and noted how it was a prepaid label and all he said was, I don't work for Amazon. I reported him to Amazon and they have filed a report. I suggest anyone else experience this same thing to do the same.
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April 2023 by Liz Morales
If I could give this place a 0 star rating I would! I always seem to have a bad experience in this UPS. The owner there is always rude. They apparently don't take Amazon returns after 6 pm, when they close at 7 pm. When you take packages with a prepaid label, if it's after 6, he will refuse to give you a receipt. One should also be careful taking your Amazon returns here, oftentimes returns with Amazon are free of charge but sometimes this UPS will attempt to charge you anyways!TLDR: Avoid this UPS and take your business to a different UPS or another shipping company.
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April 2023 by Nadia Richards
If I could give it a 0 star, I would. I have returned many prepaid packages before, but this place changed me for $3.99 +tax ($4.30) without a receipt. I paid because I ran out of time. I should have waited and gone to a different place. This UPS is totally a scam. I hope that my package would arrive at the destination without any problems.
