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July 2023 by Ileen G.
Mark and Ryan both helped me with my new sofa selection. I had lots of concerns and I've had trouble in the past with making a good decision. I really wanted to pick a sofa that I could see already made rather than a custom order. They had a nice selection at very reasonable prices. There sofas are made in Los Angeles. My husband and I must have spent about an hour sitting on the sectional we liked and spoke with Mark all about the manufacturing and our options. We were able to get the floor model at a big savings. The best part was it was delivered the very next day! Their delivery man, Al took our old sofa out to our garage and brought the new one in. Very professional. I recommend this company! And love our new sofa!
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April 2023 by Andrew Hernandez
Attentive to what i was in search of quality built. Im full size american other place I was looking at used cheap wood and product. This place uses quality materials and local built furniture.
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April 2023 by Sarah S.
We were on the hunt for a new couch and kitchen dining table for our new home. We were down in Venture for a car show and I found this place on the map near us. We decided to check it out and it was just what we needed! Ryan was fantastic and super helpful. They have anything and everything in their shoe rooms to decide the cushion material, couch material and style. We were able to discover what our taste was and Ryan answered all our questions with great detail.I am extremely picky when it comes to feel of a couch and this place gives me extreme confidence that I can get just what I want. They will customize the couch in any way shape or form you want. And all for a reasonable price plus they are US made. The price is very comparable to off the shelf couches at other furnishing stores which makes this an extremely attractive deal to get exactly what you want.
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December 2022 by Steph “Steph” C
Dec and Jan is good time to stop by and get some take aways. Love my table!!!
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December 2022 by Sharon J.
The sectional sofa I purchased from this store began to fray at the seams within a couple of years of purchase. Although the store initially repaired the damage, it frayed at the seams again a couple years later. At this time, I was told to send photos to Mark at the store. He replied a few weeks later telling me that the fabric was not warrantied, that the manufacturer did not make the fabric anymore, and that I was stuck with frayed couch cushions. He implied that we had done something to cause the damage. We are a family of three adults, no children, no grandchildren, no dogs. We have never used any products on the sofa besides water to clean the occasional spot. The damage was due to poor construction and poor materials. There are many alternatives to this store in this town. I purchased a sofa from one over 15 years ago that is still looking good - no frayed cushions. Do not buy from Wholesale Design Warehouse!
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May 2022 by B L
Mark and Ryan are great at what they do. Informative, kind, relatable, knowledgeable and patient. Made the custom order purchase stress free, low pressure. Ordered our (err wife's) dream sectional. Will update review once it's complete and delivered in a few weeks.
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March 2021 by Ramona Casarez
Very knowledgeable, good attention to detail, relaxed atmosphere, Mark allowed us plenty of time to choose
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December 2020 by Melanie Rowe
The food was good although it was I think it was a little hard to work there, but it might just be my working style! It's a really cute place to work if you can concentrate easily. It would also be a good place to go on a date.
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November 2020 by Susan Gillespie
This place is fantastic!! I've bought 2 sofa's from them and could not be happier!! I checked out many furniture stores all throughout Ventura county, and ended up here both times because of their excellent quality and my ability to customize them exactly the way I wanted them. And their prices are very reasonable! Special kudos to Mary Wainscott, who provided exceptional advice both times. My second sofa was a sectional and was very tricky - it has to fit in a small and odd shaped room. She made suggestions on the finishing of it (stitching, leg type, cushion size etc.) that made a huge difference. I highly recommend them - and Mary.
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November 2020 by Taylor Leach
Staff were friendly. Great service and variety of styles on their furniture!
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September 2020 by Magdalena Canley
I bought a couch from them. Was promised delivery at the end of the month. It took 4 months for delivery. Never received a phone call , to let me know it would be delayed. Then they promised to returned the delivery charge, but to this date, i never received it. They never kept their word for the second time. I give it three stars, only because I like my couch, but don't like how they do business. Will never do business with them again.
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May 2020 by Tony A.
We brought my mother in to purchase dining room chairs. Our original salesperson, not MARK (notice the CAPITALIZATION), helped us with helpful professionalism. We returned to purchase more furniture. She was interested in a pair of reclining sofas. This time MARK (the capitalization is my way of calling him an expletive) helped us. He is perhaps the rudest individual I've ever met. Despite this, my mother purchased two sofas. It took an exorbitant amount of time to be delivered. They also sold us on a worthless insurance policy that covered " just about anything" you could think of. A short while later, a seam on the left arm on one sofa began to come apart. We called and spoke to MARK who was no help at all. I called and spoke to the owner (at least he identified himself as that) who called me a liar saying we never brought it to MARK'S attention. Pure bull! They did eventually tell us the process to file a claim with the insurance company. That was months ago! Still no progress. We recontacted MARK, the rudest person alive, and he said for us to pay a repair place and try to get the insurance company to reimburse. Again, such bull! This place is a joke! Don't waste your money. MARK is the least honest person, the rudest, and the worst representative a company could have represent them. It appears the owner supports this kind it's behavior since 1. MARK despite other poor reviews on Yelp about MARK) is still employed there and 2. the opener called me a liar when I brought up what has occurred. In short, rude, poor business model, sub par furniture, delayed delivery and dishonest (selling a bad insurance policy-as mentioned in several other posts) I will be submitting new posts about this "store" as time goes on. I DO NOT appreciate the way they've treated my mother
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April 2020 by TAMARA BAKENHUS
I am so disappointed with the sofa set that I purchased here a few years ago. They have NOT held up well at all. I was promised that their furniture is grade A quality. This is so not true!! These people are hustlers with a racket going on. I paid for an upgrade to a better grade of foam for the sofa cushions and did not receive that. In fact, I was frauded by these jokers. I also paid extra to have the foundation of the 4 pieces built higher than the original display. I did not receive this upgrade either. The cushions are now as saggy as can be and even more egregious is that the fabric is very badly pilled. I am very sorry that I chose this furniture warehouse to build my sofas and will never give them a piece of my business again.
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February 2020 by Maggie Leroy
Awesome choices and really high quality at a reasonable price. Loved working with Mary.
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January 2020 by Melanie Van Lieshout
Fabulous store. So many choices with trendy and classic pieces. Mary is amazing!
