-
February 2024 by Sondra Lough
I just want to thank Joseph for keeping my nephews dog that was stolen by a women that walked into the shop. I appreciate you looking out for your community.
-
January 2024 by Tyler Peddicord
Michelle and Jasmine and the whole staff that work there are extremely kind and helpful! I’ve been going there for around a year now. I’ve been to other wild side smoke shops nothing comes even close to the great vibes you get at wild side on main st Ventura. I highly recommend checking it out the store is always stocked and they are beyond helpful there :)
-
February 2023 by Mikey C
Everything you need to burn something.Good product selection: glass pipes, vaporizers and vape accessories.Also Kratom, and CBD products for sale.
-
November 2022 by Teequearra James
Very very generous ppl awesome staff bomb products need I say more I love coming here
-
November 2022 by Rodolfo Escobosa
BUYER BEWARE. DO NOT SHOP HERE, YOU WILL GET RIPPED OFF, EVERYTHING IS EXPENSIVE AND THEY WILL SELL YOU BROKEN PRODUCTS AND REFUSE TO EXCHANGE, REFUND OR REPLACE ITEM EVEN IF YOU BOUGHT IT HOURS AGO. Im 100% convinced these people write their own reviews because this place is trash, all the items are heavily overpriced to trick tourists or people sauced downtown. the experience for me was a high pressure salesman who after not having what i asked for kept pushing expensive product after product even though i already wanted to leave. eventually i did see something that caught my eye which was a novelty pipe. it was my birthday so i thought it would be neat but it was definitely not cheap at all especially for what it was. took it home and it began to leak basically immediately after one use. i called back immediately letting them know what happened and their only solution was they can give me a 30% discount on another product which may or may not work. When i explained that i literally just bought it they began to berate me for not doing my own due diligence to make sure i didn't buy something broken and that if it was broken why would i use it? seriously, how on earth would i know anything is wrong with it unless i actually put water in the thing? beyond disappointed not just with the price which was waay too much just like everything in the store, or the product which like i said was broken, but the terrible customer service which didnt help me, insulted me by selling me something broken and saying it was my fault and saying the only solution was to take a risk and spend more on a bong that could totally be broken and wont matter to them becasue they already spent your money. and by the way if you do have any issue at all apparently they dont help you in store they give you an email you need to write to, you know like all shady websites that dont have an actual person to help you when youve been scammed. and the cherry on top they refuse to take anything back becasue of COVID which no one their wore a mask at all and were smoking outside, not saying i care one way or another but if your going to use that as your excuse at least be consistent and follow other COVID protocols, not just the one that allow you to hide behind procedures to give poor customer service sell broken items with no accountability.
-
November 2022 by Rudy E.
BUYER BEWARE!!!Do not shop here at all. If they sell you something broken they will not do right by you to replace, exchange or refund it even they sold it to you broken. They sold me an expensive leaking bong and when I brought it to their attention literally the next day they said the best I could do is give me a 30% discount to buy more of their broken s*** and other than that it was my problem and they wouldn't help at all Because their policy protects them. I've literally never purchased something brought it home, it was broken right away before I even got to use it and for the store to literally say sorry we already have your money tough luck, I'm talking about other glass shops too. I'm totally floored not just because they refused to help but just how they took absolutely no responsibility happily because they have a store policy that apparently says it's fine selling broken merchandise. All of this stuff is horrendously overpriced I only bought it because I thought it would be cool and because it was my birthday so I figured why not go ahead and spend a little bit. Well happy birthday to me thanks to wild side smoke shop, Not only did they sell me somthing I couldn't use and then be told they would not help me in anyway whatsoever about the defective merchandise they sold me but they began to gaslight me and make me feel stupid for saying well why would you buy a broken bong? And then say why would you use it if it was broken? If the bomb was leaking water why would you buy it? Like are they serious?How would I know it's broken unless I use it? It doesn't help that the person behind the counter name Michelle was pretty dishonest saying she was the manager and then it not being actually true and then not giving me a way to contact to complain I had to call another store who also said they can't help but at least they gave me the info to contact them which was just an email not an actual number so if you buy something here and have a problem with your product be prepared to not have anybody to help you unless you want to start emailing people into the blue. Beyond disappointing never felt more ripped off ever and for what was supposed to be something pretty cool end it just hurt even more how absolutely little they cared about them selling me something broken and satisfied they were. To just take my money regardless if I'm happy or even half I left with something I could use or not
-
August 2022 by Manuel Bustamante
They are always helpful and very nice
-
March 2022 by Nicole Stuart
MICHELLE always gives me awesome customer service, shes very attentive, and is very knowledgeable at her job. For example, if im not sure on a product shes great at explaining it into depth or suggesting something that might be a better option for me & shes always been right so far. I dont like trying new things so I HIGHLY appreciate an associate that knows there job and can communicate with their clientele.
-
March 2022 by Mack F.
Honestly anyone hating on this place is just cheap good quality glass and stuff like that that isn't cheap and if your not full of yourself they'll work with you on a better price
-
January 2022 by Melinda Smith
Always good deals and great staff!
-
August 2021 by jess young
Helpful, friendly staff, positive attitudes, knowledgeable about all products..
-
August 2021 by Sage Chitwood
Most amazing selection of glass I've seen!! Great prices and deals as well!!!!!
-
July 2021 by Scott Brignac
Extremely friendly and helpful staff!! Going back soon
-
July 2021 by Christopher Grant
Great selection great service let’s get together and feel all right
-
April 2021 by Ondrej Safranek
Great selection and wonderful service.
