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January 2024 by Courtney Robinson
BBB will be notified! This company holds onto your personal information for any one to view. Company does not return calls and gives you your personal information on the phone when never once did I provide. When you talk to corp the phrase the customer experience manager says like a broken record "I understand" clearly Nick does not. Absolute disgrace this company even thinks it's ok and the company does. Has zero regard of your personal information and talking to the customer service experience manager that's a joke. Wrong position to be in. Horrible. If I could give a negative I would negotiate 10. Walmart would be BETTER. After looking at my receipt this company is the one that put my tires on 2-23 they put loctite on all of my tires. They have no idea what they are doing. Almost ruined my tires. Loctite has powder took the whole batteries juice to get the tires caps off they have no idea what they are doing. Lock tight because the company doesn't care about the well being of the customer. This company should be shut down for putting my life and every one elses life at harm with what they are doing to the tires
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January 2024 by Maximino Hernandez Jr (Max)
Asked for my keys 1/2 hour passed pickup time. They gave me my keys but the manager said service person tried catching me. I’m 75 and 2 bad knees so he didn’t try very hard. Went home and looked at my ties they never changed my tires. Mangers said he’s short handed well they had my phone number.
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November 2023 by sarah raygoza
They never got back to me charged me for a service that wasnt done my brakes are still making noise !! Burbank California location i contacted bbb and they could not get ahold of the company
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October 2023 by Calixto Pockels
Don't buy , one of the set blows up , I buy a 5 tired , this one was good , now they have a vibration problems after 2 months...2 months of tired used and they are garbage, call tired agent for warranty and they can't support! They told me vehicle suspension problems was the cause, and they never inspect the car themselves 2020 nissan rogue, i got a certified technician to verify and they told me was a bad set factory defective! My vehicle is in great condition. Now am piss, garbage, garbage cheap don't buy.
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September 2023 by otxilac slekcop
Don't buy , one of the set blows up , I buy a 5 tired , this one was good , now they have a vibration problems after 2 months...2 months of tired used and they are garbage, call tired agent for warranty and they can't support! They told me vehicle suspension problems was the cause, and they never inspect the car themselves 2020 nissan rogue, i got a certified technician to verify and they told me was a bad set factory defective! My vehicle is in great condition. Now am piss, garbage, garbage cheap don't buy.
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September 2023 by Brian O'Neill
"You could spend an extra $100 on Bridgestone tires, you're just paying for the name." No you're paying for Superior tire. I was sold into buying Arroyo Eco Pro H/T P275/60R20 I'm all over the road in the rain. I can't wait to see what happens in the snow.
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August 2023 by Sean Dougherty
I had bought 4 tires, Arroyo Mud terrains and installed them on my Tundra. Kept feeling vibrations at higher speeds, so I went to get my assembly balanced. Went 3 different times to 3 different locations only to find out I had bad tires. Tried to leave a email on their website and kept getting denied. I would never recommend getting these tires. Totally dissatisfied!
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August 2023 by Benjamin Franco
They look good and at a decent price I bought them from Walmart amd installed there too I feel they are good quality good grip and handling smooth ride we ill see how long they last but for the price I think is fair. They look good on my Toyota Corolla S 215/45/17
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May 2023 by patrick paige
Absolute worse service ever!! I went it at 9amish to get 4 tires. The gentleman said that I would be done by 11am I just left at 1:56pm. Most of my day is gone. I told him that I had an appointment at 1pm. He said that I would be done. Horrible, I would rather pay more money to a company that will keep their word! Would not recommend!! Went to the Rancho Cucamonga Store!
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May 2023 by Jesse Golem
22 mins before i could get a phone call answered to ask a question that would have taken 30 seconds. Keep up the good work guys. North Fontana Location. Side note, this shop phone has been ringing for 40 minutes since I got here at opening 8am. Officially taking my business elsewhere in the future. I shouldn't have to drive down here to find out if a tire I order and paid for has arrived. No more short handed excuses, I received 25 applications for a general labor job last week.
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May 2023 by Drea T
They are good so far. Just had them installed on 4/29/23. They are a little loud compared to the last tires I had but overall, a great buy at $82 on Amazon. I bought Arroyo grand sport a/s P235/50R18 101 W bsw all-season tire. I hope to have many adventures with these tires.
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April 2023 by Marbella Barrios
Very disrespectful employees including the assistant manager!! Employees laughing at a customer is uncalled for. What ashamed I purchased many tires here. Next i will take my business somewhere else!!!!
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March 2023 by Elaine Smith
Went to the American tires on 215 N. Azusa Ave in West Covina ,had to take my car back 3 times because it did not run the same after them putting on new tires and brakes, tire light came on when driving home that day after pick up, noises and rattle sounds after that, took it back and they made me wait hours for them to even look at it claimed they fixed it but of course had to take it back again just for them to finally put it up and take off tire where noise was coming from and tighten up bolts and check brakes. The guy Fred of course tried to tell me that nothing they did is causing problem but looks like I needed shocks, I told that fool I would never go there ever again also I would not recommend them to any one. Beware people check your receipt as well he charged me more than he should have, the only reason I choose this sorry place was because tires where buy 3 get one Free and checking my receipt he had that 4th one on there until I said something, also added extended warranty without my consent which I am sure I will have a problem if I ever need to use it also charges you 19.95 for a vehicle inspection of there work? Stay away people....
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March 2023 by Rubin Ranch
THIS PLACE IS A BAIT AND SWITCH! DO NOT BUY FROM THEM! They are rude and they lie. Omar- the Assistant Manager was so rude when I asked him to spell his name he said you figure it out! He also said, he can talk to me any way he wants to if I am upset that the tires I reserved were not in stock, again. This is the 3rd time I have bought tires from them; you put them in your cart you schedule an appointment; and when you get to the there they are not in stock and they tell you that they only have a more expensive tire. The store manager Jose Canterro condones Omar's type of "LACK of CUSTOMER" service- because he was just as rude. They say that if the front line of a business is poor it is because Shxt rolls down hill and the Senior management must be as bad or worse. I am opening a BBB complaint as well. BEWARE BUYER!!!!
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March 2023 by Elbert Moore
Clay is a great representative of America's Tire Co he assisted me with getting a tire related issue handled @ one of the Cali locations. ?