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October 2022 by Tomas M.
Summary: Ordered a motor and transmission. the motor was great, the transmission was defective. JDM LB agreed to take back the transmission and cover shipping if I ordered a new transmission from them. then they went back on their word, refunded me 70% of what I paid, and made me dispose of the transmission myself. Customer service was friendly enough, but literally every time I tried to call and talk to someone, they asked me "Can you call back in 15 minutes?", making the process take 10x longer than it should have. Full review: I ordered a k24a motor and transmission, and the motor was great. The transmission, however, was throwing a code. my mechanic worked with their service technicians who verified that the transmission was in fact faulty. They told me that they require the customer to pay for return shipping in the case of a bad component, but since i was purchasing another transmission from them they reluctantly agreed to cover return shipping. I order a new transmission for $895, and waited a little over a week. I called back because I hadn't heard anything, and they told me (after I called THEM) that they actually didn't have another transmission to send me. They refunded me the cost of that transmission and told me they would still cover return shipping. After I found a quality transmission elsewhere, they decided that they didn't actually want the transmission back, but told me they would still be charging $200 for return shipping, and told me that I would have to dispose of the old transmission myself. Overall, I would avoid these guys. there are a dozen JDM distributors in California, and the process of working with the Long Beach location felt like they didn't really care about the customer, and then the communication, once things went sideways, was poor.
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September 2022 by Eddie E.
I'm not usually one to come on yelp and write reviews, but these dudes screwed me out of $100, so I gotta warn other people. Nice guys but they run an incredibly unorganized shop. I checked in with them twice, via email and phone to verify that they had the parts I need. Both times they told me that everything was good to go and that they allowed local pick-ups, so I rented a U-haul and made my way out to them. When I arrived they had no idea what I was talking about and didn't have the parts that they mentioned online or via phone. They kept on putting it off on some dude that wasn't working that day. Can you get good parts for these dudes? I'm sure, but I personally don't have the time or resources to be wasting on these guys' poor bookkeeping. I'd triple-check everything via phone and email if you intend to buy from them
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September 2022 by Seng Duch
The shop is overpriced and lied about the miles on the motor I bought warming go somewhere else unless u wanna get ripped off
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August 2022 by Ryan G.
Save your money & go somewhere else! I bought a transmission for my Honda from these guys. Had it sent to my mechanic and the transmission was shit. When switching gears it grinds & lags to switch gears. I asked for an exchange or even a little discount on a new transmission. They said no I had to buy a whole new one from them! What kind of customer service is this. This is very stressful on my life I need my car for work everyday.
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August 2022 by Gill Gilliams
BUYER BEWARE!!!! STAY AWAY FROM HERE!!!I would stay away from this place. Guy sells used motors that he gets from junkyards, he sold me a motor that had blown piston rings but promised that it was good. Once installed car burned 3 qtz of oil in 1 week. Motor ran good no overheating but it smelled really bad and noticed it was due to burning a lot of oil. Went back to his shop and he wanted to give me $150 back from the $3400 I spent. He also wanted me to give him time to "collect" the money but instead I took him to court. Did a carfax and the motor had 400,000 miles. Do yourself a favor or anyone buying a US engine from here or anyone else, DO A CARFAX THE VIN NUMBER IS THERE. $20 more but it is worth it. The miles were rolled back a few times confirmed on carfax. Anyway, I won the case at court will be getting my money back slowly, but surely.
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June 2022 by Joseph Escobar
Bad customer service
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March 2022 by Josh P.
Picked up a manual transmission for my z32 for these guys. Fair pricing and cool dudesgot a nice spot to back in making loading easy
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March 2022 by Regena Young
Never been
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February 2022 by Thomas V.
Best decision I have made on an engine replacement in years... I purchase an engine from another company and even after 3 weeks they were not able to get it shipped to me, That company gave me a refund. Next i contacted Alex at JDM LA and needed an engine fairly quickly. He found my motor, and asked me to hold for a minute. When he came back he said if i can pay now, it would be on a truck in 4 hours. I gave him a credit card for about 2250.00 ish bucks. No kidding my motor arrived in 26 hours! I am 400 miles from the warehouse, so if you live further your time might be slightly longer. The point is they ship fast! About my motor! With the 2.5 subaru engine, I had to pretty much change everything except the long block. The intake that comes on it is Japanese to the vacuum attachments are on opposite sides. The water outlet under the intake had to be changed as well. The Japanese model uses a different sensor set up and hose location. The engine mounts fit but the oil cooler above the filter did have to be swapped as well. I changed the rear main seal and the trans torque convertor seal just to be safe. I pulled the oil pan and was happy to find they leave the oil in engine during transport. No issues with rust or any bad signs at all. Then i changed the valve cover gaskets, Again the motor looked clean inside. We also installed new timing, water pump, and thermostat. With all that, New injectors and plugs, we installed the motor. When we fired the engine up, it ran beautifully. No noises, no issues, just a great running engine! I am beyond happy with this purchase and highly recommend this branch of JDM to anyone. Again, i tried using a different JDM originally and they could not ship even after 3 weeks. These guys, 1 Day!!
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July 2021 by Mark Miranda
Telling me to run a vtec engine thay I was planning on buying from them with my existing non vtec ecu is fine, like really!
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July 2021 by Payam K.
Stay away from this place. I had a horrible experience with them. They were trying to give me an Usa engine instead of a JDM Japanese one. It took me 2 weeks to get the engine, and my car was sitting in the mechanic shop. I don't trust this place at all. Hopefully, my review helps someone, so they don't go through what I went. Instead of apologizing after caught lying they tried to charge me another 50 dollar for delivery.
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March 2021 by ¿Que te Importa?
Go to his brand new Website jdmtrustmotor.com
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December 2019 by Nicole Anne T.
If I could I would put zero stars but Yelp wouldn't let me. I was in contact with Rudy one of the employees at the shop and basically got I thought a decent deal on eBay and they sent me a crap engine that had rust all over it and wasn't even close to what a 2002 WRX should fit as far as a JDM motor engine goes. These people are crap do not buy from them. They will do everything in their power to keep all of your money even if they send you the wrong parts. DO NOT BUY FROM THEM!! I WARN YOU. TRUST ME..i am not one to be negative but these people do not know how to run a business and they told me I had no idea what I was talking about!
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October 2019 by Steven R.
Bought an engine, or so I thought from their website and after not getting any form of confirmation after a week or reply to an email, I called and found out the website doesn't work.
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April 2019 by Pedro rodriguez
Lots of parts ....