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May 2023 by GLENNA BROWN
I bought a CD player/radio from them trough Amazon. The radio will not come in clear. It is full of static. The CD player works fine. A friend of mine bought one a couple months earlier and has the same problem.Amazon will not give me my money back and won't let me return it. They told me to contact the company.I can't find a toll free number to call. This is a rip off. I will never buy anything of theirs again!!!!!
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April 2023 by Alva W
Purchased a tablet from another company in July 2022 by October my unit was not charging so I contacted Naxa to see what I could do since it was under warranty they told me to write a letter stating what was wrong send all parts back to them plus proof of purchase I did this and shipped the unit back to them in January 2023 after about a month I reached out to them to find out what they were going to do I was informed that my unit would be replaced by March 8 2023 By the 10th of March I had not received the unit so I reached out to Naxa only to be told that the proof of purchase was not with the unit so I emailed a copy of invoice to them couple of days later reached out to them again than I was told that I did not put a money order in with the unit to pay for shipping and that I would need to send check or money order to them before the unit would be worked on
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March 2023 by Elaine T.
Returned music boom box purchased thru HSNOnly a few months before never used. Christmas gift grandchild. Defective HSN said return to Manufacturer no response have called dozens of times no info given. No supervisor returns my calls2Months. No repair done. No replacement received No refund. This company unethical unprofessionalI plan to report this to government agencies and to sue the companyNo one should do business with
[email protected]
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October 2022 by James Sim
I bought their CD player from Hammacher/Slemmer and what a piece of junk from China. No phone number so I can give them a chance to talk to me, so it goes back today. Won't play a disc, says "wrong region". The remote control buttons are so tiny, that when you push the button in say for fast forward, it gets pushed in so far, it won't pop back when you take your finger off. JUNK
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June 2022 by Chris K
We purchased a Naxa NPV-2500 Portable projector from office max. The first time out of the box the DVD player couldn't recognize the DVD inserted. So I sent the machine back under warranty for repairs. 6 months later and 4 phone calls now, they cannot find my information nor have any records of the $16.00 money order they wanted to supposedly ship it back to me! When I call customer support he proceeds to tell me he has no information on me, but then provides me with my email? Then says Naxa is only available by email! I have to wait another 3 days for a response! What a joke!!!!
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March 2022 by Osher Bauer
I bought a CD player, it worked a few days and that it!!! I would recommend it for anyone, Im trying to get a replacement but they have many policies, this makes it very complicated to deal with them
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December 2021 by Donna L
Sell machines that are fire hazards! Wires burned from inside. Naxa offered only replacement after I was to mail in damaged npb 426 at my expense. No monetary refund offered. Why would I accept another dangerous machine into my house or give it to someone else in good conscience? Spoke to supervisor, in this case I should have been refunded.
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June 2021 by B B.
Scam! The shakibs are thieves. Garbage products. They just take your money. Wouldn't be surprised if there were running some type of laundering. The guy in charge goes by Cameron or kam.
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May 2021 by manav gomez
Great experience.
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February 2021 by Joey Del Mars Jr. (Jay Mi)
NTS-7500KI wanted to buy this TV from frys electronics they seem to be the only ones to sell their products locally and at a very good price, but when you search for that same model and cant find actual pictures of the TV and details close up on the remote or connections or sockets not even a rear view that has RED FLAGS written all over it. They don't bother to show menus or settings so people know how well their navigation set up
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February 2021 by Kathryn Wright
I bought from a catalog for old retro tech product from this Inc. And I am going to see if one or the other of my two adult children can help me learn how to use this cd player. So far I don't understand why it doesn't work with my large collection of CD's. I know that at one time there was a CD ROM and I am wondering what happened and why? I will be donating this white elephant I bought if I cannot play any of my CD's on it after my experts try. See it at the Good Will.
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January 2021 by Jhovan M.
NTS-7500K I wanted to buy this TV from frys electronics they seem to be the only ones to sell their products locally and at a very good price, but when you search for that same model and cant find actual pictures of the TV and details close up on the remote or connections or sockets not even a rear view that has RED FLAGS written all over it
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November 2020 by Janet Young
I have a Naxa NPB-426 Portable CD player A.M/F.M radio. I also live in an areas of the state that gets poor reception. So I contacted the customer service line and they told me that since that it was out of warranty there was nothing that I could do. all they advised me to do was to purchase another unit. but that would not fix the problem no matter what unit I bought there would still be the situation on not reception. to get anything I have to put a piece of rolled up tin foil and stick it out the balcony door just to get one or two stations. the next option they suggested was to take it to a technician to have a booster signal put on that would cost more that what I paid for it when I originally bought it. And to top everything off the I have a collection of Christmas CDs that i can't play because they all got scratched in the move so I am not only out a radio but a cd player as well. this time I am going over customer services head and contacting corporate.
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September 2020 by Michael Andrecht
Bought a NRC-173 alarm clockBuyer beware -----------------Buzzer volume extremely low will not wake any body in my household .( Non adjustable)Preset radio stations disappeared at random therefore no radio alarm , also maximum volume (16) is not loud enough for me - have to be a light sleeper to have it wake you.Projector has to be in a nearly totally dark room to see.Projector time runs faster than radio clock, therefore after a couple days minutes apartOnly good thing clock led is bright, but I did not buy it to be just a clock!!!!!
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November 2019 by jacob whi
A nice place full of nice and great people. Te service is great
