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December 2021 by George Anjorin
This is by far the best furniture I’ve ever seen and it just happens to be in my living room. Thank you Henry and team!
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March 2021 by Krishna K
Styles are good but quality is suspect. Might not last more than 3-4 years even under light use. This was a 4 year old supposed to be Italian leather sofa. If you start sitting in the leather and seams will start cracking. Not worth it for the money. There is nothing like support.
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December 2020 by LaTeisha Anderson
I ABSOLUTELY LOVE my new sectional from Opulent Items. Henry is just the best when it comes to Customer Service and he always goes over and beyond when it comes to making his customers happy. I have received so many compliments from friends and family members. HIGHLY RECOMMEND ??
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December 2020 by Shannon Smith
AMAZING SECTIONAL and TABLE !I am so impressed with the quality of the sectional I ordered.Not only is it great quality but it's very spacious, comes with comfortable pillows and also has a light on the side and storage on each side. The table is so sturdy and has storage also. Everyone loves this set
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July 2020 by Mitra G.
I understand they have 2 locations, 1 in California and one in Florida. I ordered furniture from Florida but it's the same company, same owner. For some reason the Florida location doesn't have a yelp page anymore after I saw so many negative reviews start to upload. Yes, the design is super cute and luxurious but it does not last. I have to say that I probably should have gone with my gut when I thought my living room furniture was not authentic "Italian leather". I spent THOUSANDS of dollars for my set and it started to fall apart after just 1 year. The texture never felt that high end, especially not Italian leather! I have no pets and no kids. This company is literally a scam with extremely poor workmanship. I remember one of their reps offered me $50 to leave them a review when I got my item delivered. I thought that was weird. Too bad I didn't research more into them beforehand because this stuff is not cheap.
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June 2020 by Clover Biz
If you're thinking about ordering a couch this is 100% the company. I wanted this couch in Purple which is not an option so I called and spoke with Henry, He stated that this color was no longer being used but let's see what I could do. And this is what I received, A stunning Purple & white custom couch. Dealing with Henry has been the best customer service I've ever experienced. Starting out I had sent him a half dozen emails just asking question and every time receive an immediate answer. The day of ordering Henry & I were on the phone for well over an hour going over every detail and measurement of this couch, I had a couple minor change requests and he made all of that happen. All of the pieces were shipped to my house in perfect condition because they were meticulously package in order for not one piece to even have the slightest scratch.
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June 2020 by john speers
Spoke with Henry who answered every question and got my couches sent to me very quickly even during the covid pandemic. I Will be buying from him again for any other future purchases. You won yourself a customer!
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February 2020 by Anthony Velazquez
Shipping took a lot longer than posted. Shipping on website is also not correct, times change depending on the items. My ottoman wheel was broken, i was sent a new wheel. Thank you. I did not like the owners attitude with me. I run a business myself and understand issues arise but feel i was lied to about a few of them.
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January 2020 by Wayne Williams
I absolutely love my Melbourne Mid Size sectional sofa. The quality and the craftsmanship is impeccable! This is by far the best sofa I have ever bought, money well spent. If you are looking for a beautiful sofa to complete your home, look no further, Opulent Items hands down are the best in my opinion. Henry....Thank you very much!
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January 2020 by ramesh atakari
Initially the sofa looked good but within 2 years here is the condition of sofa. I am trying to reach the support/warranty team for more than a year now and no one is responding back to emails from sales or even inquires form from opulent site. Hence had to put this review here.
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October 2019 by Comfort Oyaronbi
If there was an option to post zero stars I would. This company is a fraud, they claim to sell 100 percent leather material when in reality it is not. Less than 13 months of own one of their couch (that cost over 4k) the material at the bottom of my couch started to peel. which of course didn't make any sense, upon checking, I realized that material at the bottom of the couch was different than the upper part. I made a complain spoke to the sales person I was in contact with when I first bought the couch, Henry. Henry offered to make amends and offered to replace my couch. He asked for pictures and I sent it to him. After that never heard from him again. I called the company left many messages and emails, but no response. I would NEVER recommend their products to anyone. I just lost 4k to a fraudulent company.
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September 2019 by Alina Puiu
I got my sofa even sooner then expected, lovely piece, see pictures..it is comfortable, not to hard and not too soft, beautiful.
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July 2019 by Lada M.
About two weeks I'm trying to leave a message, but someone does not call me back. I arrived at the address where the office or store was located, but it was not available on the Internet, writing is open at this address. I do not want to go to the site and get their customers.
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July 2019 by Agnieszka Jayaram
We had a really great experience ordering our sectional from Opulent Items. Everything was wrapped so well, it took us a while to unwrap it. Once unwrapped setting up the sectional was very easy. Before we placed our order Henry offered to send us some color samples so it made our decision so much easier. Henry was very helpful and responded very fast to all my questions. All their items are beautiful and unique. I will definitely order from opulent again!
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June 2019 by Agnieszka M.
We had a really great experience ordering our sectional from Opulent Items. Everything was wrapped so well, it took us a while to unwrap it. nce unwrapped setting up the sectional was very easy. Before we placed our order Henry offered to send us some color samples so it made our decision so much easier. Henry was very helpful and responded very fast to all my questions. All their items are beautiful and unique. I will definitely order from opulent again!
