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October 2023 by luis gonzalez
The sales associate Stephanie at this brach is amazing. I went in frustrated at a situation and she went above and beyond. Such amazing service. Came in frustrated left happy due to her assistance.
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September 2023 by Marilyn Hubbert
I use this Credit Union as my SHARE branch for all transactions..Great customer service
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August 2023 by Diana C.
"Diverse"but not inclusive.. This was my first try with a credit union and I'm afraid I chose the wrong one. I was asked inappropriate questions when setting up the account and then when trying to get insurance. I thought it would be a better option to go to a credit union for this but this place needs help with professionalism, how they handle people of color, as well as Spanish speakers. I'd suggest you to keep looking for a credit union that has it more together. They are not ready to handle the diverse demographics of the area with inclusion and sensitivity. I'm sad this was my first experience with a credit union. They have a somewhat diverse team of employees but that's as far as inclusion goes with this company.
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July 2023 by Terry Rodriguez
Everyone is so friendly and helpful. I love you hours they work me. You have the hours than any other banks. I want thank for your wonderful service.?
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June 2023 by Richard Miles
Alexandra assisted me today with a fraud case against my account. She was knowledgeable, professional,patient and pleasant during this frustrating situation. She knew exactly what needed to be done executed each step efficiently. Alexandra is definitely a huge asset to the Global Credit Union organization and to all its members who are fortunate enough to have her assist them with their banking needs.
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May 2023 by Daniel A.
I will like to say Natasha is the best manager ever I was thinking about pulling all my money from this bank and going same where else, because I had a incident with my money, and when natasha find out, she started working on the incident right away and she made it more then ok for me , and everyone at this bank it's really nice, love to come here and I will never take my money out of this bank anymore, so I will like to say to anyone if they ever run in to any kind of incident make sure they talk to Natasha and she will always try to make it right and personally it's amazing.
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October 2022 by Robert Melvihess
Awesome place to put your money wish we had more banking institutions like this my money is always safe w their security system they keep close watch if something is wrong....
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March 2022 by Leo Pena
I love Alaska bank! All of the tellers are so friendly! Not a fan of their ATMs but I rather go inside because just because of the great service I get. I recommend this bank especially if you’re looking to get away from those other banks, who are jus playing rude!
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February 2022 by Mirella B.
These people don't speak any other language but English how inconvenient so if your the primary account holder for any loan ect. And dont speak English good luck they cant help you at all you will get shut down on the spot so if you don't speak English please avoid getting financing from this company
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October 2021 by country boy
I have just move into the neighbor and I needed to do a transfer deposit to my credit union who is affiliated with Alaska Credit Union. I never had a problem until today. I was being taken care of a gentleman who was in training and that was fine. He tried and was not able to do the deposit. A female associate who introduced herself as an assistant manager was not able to do the deposit either. She said she doesn't know my account number. So I gave her a deposit slip. She said where is the account number and I said at the bottom. To make this shot I asked for the back manager. She came out and asked for my account number. I showed her the deposit slip and she even asked where is the account number. I said at the bottom.. So she said oh here it is and showed me. I told her that I know my account number and maybe you should show your tellers.. worst experience I have ever had. I'm glad I'm not banking with them for handling my money.
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October 2021 by Leo Valencia
Best financial institution ever, period.
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May 2021 by Connie Rios
Thank you Monic for going the extra mile! We appreciate you going above and beyond for us today. We look forward to doing more business with you and all the staff at the Dunia Rd location in Victorville. Have a great day!
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April 2021 by patty ballou
Great place to do business.. very friendly and great service
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March 2021 by Tori H.
I have verified my account info for every autopay that I set up, and every single time the autopay was never processed and the only response I would get was "your account info is wrong..." but the account info was correct. There were never any notifications that autopays weren't processing and I would only find out from my utility and phone provider at the last minute. I was transferred to this credit union after they bought out all the TCF banks in AZ and this is by far the worst banking experience I've had and I've been continually frustrated.
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March 2021 by Frank Salazar
Why is the Rancho branch closing? There are NO branches closed to me here in Norco. You now want me to drive to Victorville up the hill when traffic is horrible!!! WHY? You going out of business? if so, let me know so i can transfer to another CU
