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October 2023 by Violet L.
Would highly recommend this bank. Service is great, people are friendly. A lot of employees that have been there for a very long time so it's always nice to go in and talk to them. Obviously this company is doing something right for their employees to have an abundance of them to have stayed all these years.
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January 2023 by Google user
ATM is the lane closest to the building in the drive thru.
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December 2022 by Kai Llamas
ATM is the lane closest to the building in the drive thru.
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June 2022 by Kim C.
customer since 2012. outstanding, prompt and friendly service. needed notary june 2022, s.m. walsh was our agent and she was thorough and explained all details about the process.
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October 2021 by Cris B.
I have been a customer of this bank for quite few years. They were personal, friendly and tried to be helpful. I started the account to support a local, smaller bank. I have personal and business accounts at other banks. Recently, I noticed this bank had been charging overdraft fees even though I make sure I cover the overdraft when I get home. I didn't pay too much attention at first and told myself to call and find out what was up. I finally called to find out what the problem was and found out that (1) any deposit (other than cash) made at the ATM after 3 PM is not credited as a deposit UNTIL THE FOLLOWING DAY; (2) Zelle's/electronic/cash deposits made after 5 PM are not credited UNTIL THE FOLLOWING DAY. This policy is ridiculous, outdated and clearly a way for them to sneakily earn additional outrageous fees. I felt so duped! What deceptive tactics in this day and age! I told the female customer representative how I felt about it and waited to see if she would make an effort to remove either of the fees just as a courtesy, in appreciation of a long term customer. She actually chuckled at the thought! At this point, I do not know what changed with DCB and their staff, but I no longer recommend this bank, will be informing family who I know bank with DCB of my incredibly disheartening experience and I will be banking elsewhere...not that they care I'm now sure, but it's just to make my personal statement.
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March 2020 by Brandi F.
DCB is a wonderful bank with such professionalism and care. If you want a bank that treats you like family and remembers your name, this is it!! I've banked at several of the other large ones and have always experienced poor customer service, but Desert Community Bank has always had a warm smile, kind words, and if I have a problem that needs addressing, they've always done so in a professional manner. Highly recommend!!
