-
March 2024 by Katiee B.
I usually have a good experience at this store but today I delt with Rachel who was very rude & not helpful at all. We were trying to exchange out a TV & when I was telling her what the issue was all she said is "i just got here" AFTER I TOLD HER. Her constant "eye rolls" & rude tone made me not want to shop there anymore. She clearly needs better training & a course in customer service.
-
February 2024 by Shigeru Imaoka
I was a bit surprised at how small this particular site is. Apple Valley store is larger. And the stores down the hill are even larger still. But if push comes to shove, I will still go there as needed.
-
February 2024 by Mario Fuscaldo
The attention is not good. Little and weak attendance
-
February 2024 by David Heath
Best Buy has really gone down hill, even though they are almost the only electronic parts store in the game. Store is overloaded with tv's, understandable as it is almost Superbowl time, but almost everything else in the store is out of stock, especially the computer parts, which is what I needed. No people available to help, so I left.
-
January 2024 by Mirella Llamas
Very well attended ?
-
January 2024 by Cheyne Cook
Easy to schedule appointments. Try not to forget when you have scheduled your appointment. Maybe when I show up they can find the speakers I already purchased and finish the stereo system. Break!!!
-
January 2024 by Leila B
Always friendly and always helpful
-
January 2024 by Armando Felix
Usually Best Buy is fast at online pick up within 1 hour. However this time it took over 2 days. Yes, Christmas was in between but given the situation and last minute shopping for Christmas gift. I got the run around the person at the counter asked around and just asked me to call 800-best-buy. The person on the phone said to proceed to the store and the same situation happened. Overall have to wait a couple of days.
-
January 2024 by alfredo fierro
A lot of technology
-
January 2024 by David Hall
Customer service via phone system is HORRIBLE. That being said, Geek Squad guys were great, very helpful.
-
January 2024 by James Hatfield
Alejandra was the perfect sales person.
-
January 2024 by carlos ocegueda
Love best buy, they got good stuff
-
January 2024 by Ana Ruelas
Best buy always has good deals. I appreciate the customer service when asking about different products.
-
January 2024 by Nathaniel Segura
Friendly and very knowledgeable staff. I came in for a particular product, was guided to it right away, was given a run down of the options, and was given ample information on warranties. I was in and out within 20 minutes with everything I needed and a peace of mind.
-
January 2024 by Anthony DiMarzio (TsNext)
They are always awesome at customer service!!!
