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September 2023 by Jonathan Kroeker
I was driving to San Diego from our home in Canada when our A/C quit in Victorville. I brought it to Big Apple, and they did an inspection, which ended up costing me $220. Then they told me it would be $4000 to fix the A/C (they said if I proceeded with the repair the inspection would be included in that total). I declined the repair, paid for the inspection, and drove to San Diego, where Trinidad Motors replaced the A/C clutch unit for $1539. That was two months ago, and the A/C has been working great ever since. Let the reader come to his or her own conclusions.
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September 2023 by G Brown
I’ve been meaning to do a review but life just always hits at the worst times. Ms. Twila and Mr. Justin are amazing at their job. I took my truck in about a year ago and they got it up and running in no time. Just about a month ago started having problems where my radiator went out and they both gave me excellent customer service. This is the only place I take my truck to get work on and hopefully soon I’ll be doing the same with my charger. Thank you guys for being so awesome. Sorry the review was so late.
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September 2023 by George Hollands
An absolute gem in the high desert! In this day and age you don’t find people and business that have such integrity and a willingness to help! Above and beyond service. And the young lady behind the counter is quite outstanding!Services: General repairs & maintenance
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September 2023 by Zack M.
These guys are the best!! They always get me right in and help me with all my odd ball classic car and automotive needs! I'll put it this way I've done 2-3 reviews in my life and these guys were so fantastic I just had to do one! Never been more impressed with service and a willingness to help
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September 2023 by Monroe Rodgers
My name is Monroe Rodger, I owe a 1998 C-5 Corvette in need of some serious engine work not to mention the hard to find replacement parts, with patience and technical skills needed the staff of mechanics at Big Apple automotive repaired the brakes, radiator and issues with the engine. The car is running better than ever. Monroe RodgersServices: Electrical repair
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September 2023 by Asa McCord
Check engine light popped on so I called around to a few different shops and they were the only place that said they would read the code for free. I stopped by and it was a simple fix so they didn’t charge me anything for it. Would definitely recommend coming here
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September 2023 by Larry Mayer
A perfect rating because I had the car towed to there for a non starting issue. They did a check, found the problem then made calls to see if it was converted under warranty. It was so it called towed to the Ford dealer. They saved me 1,000 dollars.
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August 2023 by Vlad Sebryakov
Staff was friendly and polite. I brought my c280 Mercedes to do four tires and alignment assuming it’s a professional shop. I do have professional experience working for tire shop and understand proper installation. All tires where over torque and one lug complete stripped out to the point where I was able to use my hand to loosen the lug nut. Since tech did not use torque extension to avoid stripping out lug nuts and than not using torque wrench to set proper foot-pounds to manufacture specifications. Tech caused damage and did not disclosing that information or even try to fix his mistake sending us on the road. Since we use this vehicle on the freeway…The shop not only put us at risk but also whoever we shared road with. If you had your tires done recently or had a tire rotating… Have someone else check your lug nuts to be on safe side. It’s hard for me to believe that they would do that to us….
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August 2023 by Monique Johnson
I called so many places to help me. I was terrified the problem was something worse. I called big apple and Twila answered the phone… and let me tell you, she literally made me feel so much better. She was so nice. So helpful. When I arrived everyone greeted me immediately and was willing to help. Twila took care of everything. I cried when she called to give me the good news. I couldn’t have been more appreciative to a person, and a company. Y’all have exceptional customer service and care. Thank you!!!!!Service: Auto A/C recharge
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July 2023 by Kerry Rudolph
Just arrived here from a cross country move when the car started clunking. Called based on previous Google reviews and I wasn’t disappointed at all! Twila and the mechanic took such great care of me got me back on the road in about and hour! I’ll be in town for a year and this is where I’ll be headed for any service needs for sure! Thanks again!Service: Steering & suspension repair
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July 2023 by precious ervin
Took my car to them and same day found out the issues,very nice and caring! For now on this is the place to go!! Thank you guys
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July 2023 by Deb B.
I am so disappointed with this place. I spent $7300.00 on repairs for my 2011 Cadallic Srx to replace rack and pinon, and other front end work. After about a month I started to experience shaking and noise from my front end. I wondered what could be wrong after all of the money I spent. I took my car to my local mechanic here at Wrightwood Auto. After all of the mechanics drove the car trying to diagnose the problem, they returned to the shop and retorqued all of the bolts. It cost me an additional $169.00. The bolts were the problem. What kind of a place does extensive front end work and does not retorque all of the bolts. I am very upset and will not recommend this place to anyone.
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July 2023 by Mario D
I brought my car in to get a 2nd opinion on a motor replacement, they confirmed it would need to be replaced. They worked with my 3rd party extended warranty and were able to get everything ordered and replaced in a rather timely manner! Shoutout to Miguel and Twila (sorry if I spelled your name wrong ;A;) for keeping in contact with me through the process and being VERY friendly and professional. Got my car back and it’s driving perfectly again.
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July 2023 by Lynn Bratlee
They were great and so helpful. I was traveling and had car problems and they were quick to fix it. Staff is wonderful. I would say decent prices for repairs.
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June 2023 by Jonathan
This shop rocks! I was sent here by a local collision shop to get an alignment done after my subframe was replaced and they caught that my steering rack had been left loose by the collision shop. (Yikes.) Thanks to their excellent attentiveness they were able to catch this safety issue and tightened it up for me, as well as checked the other bolts on my suspension.Services: Vehicle Inspection
