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December 2023 by Jay Nique
The staff here helped me with no problem ! I appreciate how helpful they were when I had an issue & made the rest of my process smooth . The car is awesome ? and I’d for sure refer others to this place ! Thank you !!
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November 2023 by Vanessa
This business as Avis is very unprofessional. Not only did they blame for a previous situation almost one month later they tried to take money away for reasons that were false and when asked to bring someone else to verify they issue they refused: they were trying to get $75 fee..... for some extra. The so called owner was very unprofessional and stated he could take all day as he had nowhere to be. The worker laughed and smirked stating remember what we talk about last time? We don't know her nor do we choose to know her. This place is horrible will be placing complaint with BBB.
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July 2023 by Emiel Tetteroo
The guy and his daughter were nice, the car was fair priced and in good condition. No problems.
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July 2023 by Jonathan Coleman
Made a reservation, had to cancel. Cancelation fee is $75 if you don't cancel your reservation within 48 hours of picc up. I found that out the hard way, being that I assumed 24 hours would suffice, but alas. $75 for canceling and $131 for the trucc rental.
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April 2023 by Christy O.
Rented with budget thru Costco. Darren and his staff took care of us and went above and beyond when the car we rented was no longer available. We left three items in the car and they found them quickly and returned them to us. Please support this local small business owner.
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March 2023 by Beatrice Sandoval
Best car rental place in Victorville, the ladies in here are so nice & helpful. I always have a great experience when renting here. I’d recommend 100%
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March 2023 by Donelda Ross
Friendly Staff. Quick service.
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December 2022 by Janice Marie
Perfect place to go for renting a car for long distance trips. You pay for the amount of days you use the car and drive out with a full tank of gas. They don't care how much you drive as long as you fill it up with gas before you turn it back in.
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December 2022 by Zeb Borynack
Today was the third time I have rented with Budget and I cannot say more how amazing of an experience I had. Darrin has now gone above and beyond for three visits in a row. He followed up with me to make sure I would be able to get the vehicle I needed to fit our family’s needs for our upcoming trip. 100% will be a Budget customer for life! Thank you Darrin for making our trip so much better with a vehicle that was a perfect fit for us!~Susan Borynack
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December 2022 by Mitra Mcgee
I would like to thank Daylene and Tracy for their awesome service. My only concern was I've rented from Budget in Los Angeles and my deposit was only $200 plus the rental amount. My deposit in Victorville for some reason was $300 plus rental amount wayyyyyy more than I paid in Los Angeles. In Los Angeles total was $396 for a week, Victorville was $600 something for a week ?. Not sure why? Must I thank these 2 ladies
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December 2022 by Fresh Start Apostolic Ministries
Darrin was great!! The level of communication is unbelievably superior to Enterprise on Civic. The car was new and clean. The entire process was easy and friendly. Budget and Darrin have really gone a long way to earn repeat business from me!
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December 2021 by Tina Methaplint
Made reservations for mini van got mid size SUV. We had 10 suitcases. Asked for larger SIV that came in, was told no because it already reserved by other customers. What about my mini van then. I reserved it but you have it away to other customers the day before!!! Horrible
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December 2021 by Clara Sanchez
They charged me $60 dls for collision insurance and I didn't even rent the car with them
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December 2021 by Tracy Bassett
I'm upset with this budget/avis conglomerate. The budget web site gives an address on lapaz in Victorville. So as I search for the place I can't find it. I find an avid but not a budget. I keep driving and looking, Only to find thatOnly to find that Avis is budget and vise versa. There should be a sign saying budget next to the avis sign. It cost me time, and was unable to make it before they closed. Very upset. Is this a way to hide Syndication?
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December 2021 by rob martin
The Mazda 3 was a good driving experience. I appreciated the full tank I requested. The check out and the return was as smooth as can be.